Facility Manager

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.  

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

This senior operational role involves taking full ownership of a significant, high-profile commercial asset in Sydney's CBD. As a Facility Manager or Senior Facility Manager, you will lead property operations, manage Opex and Capex budgets, and cultivate exceptional relationships with clients, tenants, and JLL colleagues. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. By driving strategic operational excellence, proactive problem-solving, and strict safety compliance, this role is critical to optimizing building performance and ensuring client satisfaction. What sets JLL apart is our culture of collaboration, locally and across the globe. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career on our journey toward success.

• Develop and implement operational strategies to optimize building performance and set clear key performance indicators.
• Manage Opex and Capex budgets, including monthly forecasting and cost-control measures to ensure financial efficiency.
• Oversee all aspects of facility maintenance, including preventative and corrective maintenance programs using JLL's Prism system.
• Serve as the primary point of contact for the client, providing regular operational updates and collaborating on capital improvement projects.
• Foster strong relationships with tenants, addressing concerns promptly and managing tenant move-ins and fit-outs.
• Develop and maintain robust health and safety programs, ensuring all contractors meet Cm3 prequalification and sign-in requirements.
• Conduct regular risk assessments and implement proactive mitigation strategies and emergency preparedness procedures.
• Prepare and present detailed monthly operational and financial reports to senior management and key stakeholders.
• Collaborate with on-site teams to champion a culture of collaboration, ensuring everyone is empowered to thrive.

• Extensive experience in commercial property or facilities management, specifically within CBD commercial office assets.
• Strong financial acumen with proven experience managing complex operational and capital expenditure budgets.
• In-depth knowledge of health and safety regulations, building codes, and risk management practices.
• Proven experience supervising contractors and managing service provider performance against SLAs.
• Excellent communication and interpersonal skills, with a track record of building trust and credibility with clients and tenants.
• Relevant tertiary qualification in Facilities Management, Property, Engineering, or a related field.
• Experience using JLL's Prism system or equivalent property management software tools.
• Demonstrated experience leading and mentoring team members while supporting each other's wellbeing.
• Strong crisis management and conflict resolution skills to manage unexpected site incidents effectively.

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Interested candidates, please apply following the link below quoting job reference number REQ542997

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.