Houseperson - Full Time / Part Time

At The Ritz-Carlton, Melbourne, we believe in delivering not just service, but meaningful experiences. As a Houseperson, you will be essential in maintaining a polished and seamless environment that supports our legendary hospitality. You’ll be part of a team dedicated to excellence, attention to detail, and anticipating the needs of our guests to ensure their stay is exceptional.

• Assist with the overall upkeep and cleanliness of guest floors, public areas, and back-of-house spaces
• Respond promptly to housekeeping requests such as linen delivery, guest room setups, and removal of items
• Be knowledgeable about the hotel and surrounding area to assist guests and exceed their expectations
• Support the timely turnover of guest rooms by delivering supplies, removing soiled linens, and assisting Room Attendants as needed
• Ensure all equipment and housekeeping tools are well-maintained and stored properly
• Maintain the highest cleanliness standards across all assigned areas, with a strong attention to detail
• Work both independently and collaboratively within a dynamic team environment
• Help create memorable guest experiences through prompt service and a commitment to our legendary standards

• Experience in housekeeping at 5-star hotels or luxury properties
• Skilled in linen and stock distribution
• Self-driven, motivated, and organized
• Reliable in following through on guest and internal requests
• Strong communication skills
• Physically able to meet job demands
• Able to work independently and on rotating AM/PM shifts
• Holds full working rights in Australia
• Thrives in fast-paced environments with a positive, can-do attitude