PC Service Mechanical Team Leader

The Team Leader should manage the technician’s team inside the workshop and make sure the job is done right from the first time in a timely manner by abiding to the OEM policy and standards for repair and maintenance operations.

•    Ensure that customer vehicles are fixed right from the first time.
•    Ensure that repairs are carried out within promised delivery time and estimated cost.
•    Order and follow up parts orders with parts department.
•    Inspect and test drives vehicle on which repairs are performed.
•    Return those vehicles failing the quality control inspection to the technician who performed work.
•    Assist the service advisors in identifying or diagnosing vehicle problems when needed.
•    Proper utilization of service facilities e.g. equipment, SST. Manuals, diagnostic tool.
•    Maintain high standard of workshop cleanliness, a high level of self-hygiene, and uniform appearance for himself and his group.
•    Provide the servicing technician with an accurate description of the reasons for returning the vehicle to assist and guide him to solve the problem.
•    Advise management regarding technician job performance, training needs, and other specific areas.
 

Position Title:  Team Leader
Educational Requirements:   Mechanical or Mechatronic Engineering
Special Certification or Training Required:   Driving License
Required Industry Experience:   2 years of experience
Technological Requirements:   Microsoft office suite
Language Requirements:   Very good command of English language