Account Director

At ADVENGERS, we believe great partnerships are built on trust, clarity, and results. We're looking for a driven and client-focused Account Director to join our Client Service Team and help our clients grow through integrated, insight-driven communication.

If you love building strong relationships, turning briefs into results, and keeping many moving parts on track, we'd love to meet you!

If you are an expert with a proven track record of success, we want to hear from you. At ADVENGERS, you will have the opportunity to work with top-tier clients and collaborate with a unique team of professionals.

You will lead the strategic and day-to-day management of our clients, growing the value and length of each partnership while keeping it profitable. You will guide our Account Management teams and deliver integrated communication plans that bring results.

You will report to the Chief Business Officer.

• →Develop and implement a strategic communication plan for each client, with an emphasis on digital platforms and data-driven insights.
• →Write strategic, creative and media briefs that clearly set out objectives, KPIs, audience and tone of voice.
• →Coordinate and oversee content production and marketing activities, both organic and paid.
• →Guide, support and develop the team of Account Managers and Account Executives.
• →Monitor account profitability, spot cross-sell and upsell opportunities, and own the revenue forecast for each client.
• →Set up and monitor projects (scope, budget, time), making sure the team uses Wrike well to track allocation and progress.
• →Manage client relationships day to day, give strategic guidance and handle issues, keeping satisfaction high.
• →Coordinate contracts and financial matters, and prepare the pricing policy together with Management.
• →Run kick-off and alignment meetings, and coordinate integrated campaigns with the Creative, Performance and Production teams.
• →Own AI adoption in the department: choose tools, build workflows and automations, train the team and measure the results.

• Proposals to improve the client experience and grow accounts.
• KPI frameworks and client priorities.
• Market, audience and competitor analysis.
• New business, RFP presentations and negotiations.

• Profitability and lifetime value (CLTV) per client.
• Cross-sell and upsell revenue, and client retention.
• Projects delivered on time and on budget, and accurate forecasting.
• AI solutions developed and adopted in the department, and their results.
• Client satisfaction (NPS, CSAT).

• 5+ years of experience in account management, including leading a team.
• Proven experience leading integrated, digital-first communication plans for major clients.
• Strong commercial sense: budgets, pricing, forecasting and account profitability.
• Strong project management and briefing skills, with Wrike or similar tools, and MS Office or Google Workspace.
• Experience leading AI adoption in a team: choosing tools, building workflows and automations, and measuring their impact.
• Proven experience leading, developing and motivating a team.
• Client empathy, problem solving and presentation skills.
• Native-level Greek and fluent English (written and spoken).

• PMI or similar project management training.
• Experience with ATL or film productions.
• Experience in new business and pitching.