Customer Experience Specialist (Dutch)

Ready for a once in a lifetime adventure in Valencia? Do you want to work in sunny Valencia and become part of our super dynamic team? Then our HelloPrint adventure is your adventure! Meet the most ambitious scale-up in Europe today.

From our office in Valencia, we make sure our customers love us by giving them a 9+ WOW service. As we are growing, we are looking for a new addition in our Dutch speaking team. Somebody passionate about helping our customers, who loves to provide excellent service, who has interest in Graphic Design, and who is looking for a challenging environment with motivated and ambitious people.

Our current BENL Customer Service team is already filled with talented people from different places all over The Netherlands and Belgium, with one common goal: to give the best service to our Dutch/Belgian customers and make them satisfied!

• You are the first contact for our customers via phone, email, and chat;

• You help customers find the right product and service by proactively helping them online and offline;

• You provide service with a smile and practice our most important core value: ‘Think like a customer’.

Do you think you are the missing piece of the puzzle? Keep reading!

• A professional level of English and Dutch, both verbally and written;
  

• A Bachelor degree or academic level;

• A super customer-friendly attitude and enjoyment while being in touch with customers;

• A dynamic and flexible personality;

• A real team player and a great addition to our amazing team;

• Solution-oriented mindset and you excel in problem-solving in a creative way;

• Experience in Customer Service or with Adobe InDesign skills is a plus!

• Willingness to relocate or already Valencia based.
  

• HelloPrint is Great Place To Work-Certified™;

• A unique culture and challenges at a fast-growing e-commerce company;