Rooms Controller

Hourly Wage: $35.37

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Rooms Controller at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

• Assigns a room according to guest requests and preferences whenever possible. 

• Reviews/Tracks/Accommodates requests for room/check-out changes when possible.  

• Performs duplicate reservation checks; block rooms.  

• Confirms reservations and cancellations.   

• Communicates to appropriate staff that there are guests who are waiting for an available room.    

• Organizes and coordinates check-in/pre-registration procedures for arriving groups.  

• Reviews requests for late check-outs and approves according to occupancy.   

• Welcome and greet guests and anticipate and address their needs. 

• Interact with colleagues and guests professionally and promptly. 

• Contribute to team goals. 

• Always follow company policies and safety procedures. 

• Available to work various shifts, holidays, and both weekend days. 

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

• Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. 

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.