Food Court Barista - Giants Ridge

Compensation Amount:

Job Summary:

Job Description:

• Greets guests with a friendly and welcoming demeanor, answers questions, and provides information about menu items and the resort. 
• Prepares and serves specialty coffee drinks to guest specifications.
• Operates the point-of-sale (POS) system, processes transactions accurately, and handles end-of-shift cash reconciliation. 
• Maintains a clean and organized work environment, including wiping off tables and chairs, keeping the floor clear in the food court and dining area, and emptying trash, if needed.
• Stocks and replenishes food court items, assists in monitoring inventory levels, and communicates any supply needs to the supervisor. 
• Follows all food safety and sanitation guidelines to ensure compliance with health regulations. 
• Assists with setting up and closing down the food court as needed. 
• Maintains a professional and team-orientated attitude while working in a fast-paced environment.
• Performs other duties as assigned by management. 

• High school diploma/G.E.D. equivalent preferred.
• Previous experience in food service or customer service preferred.
• Basic knowledge of food handling and sanitation practices. 
• Strong customer service skills with a proactive approach to assisting guests. 
• Ability to follow instructions and multitask efficiently. 
• Ability to operate a point-of-sale (POS) system, including ability to consistently handle monetary transactions and end-of-day deposits.

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.  Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. 
• Lifting, carrying and pushing up to twenty-five (25) pounds regularly, thirty (30) to thirty-five (35) pounds frequently, and up to fifty (50) pounds occasionally. 
• Ability to stand for the entire workday and to climb steps regularly. 
• Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
• Consistently communicates and receives verbal communication with other employees in fast-paced environment. 
• Ability to work a flexible schedule, including evenings, weekends and holidays according to department needs. 
• Physical presence at the job site is essential to perform job duties.

• Beverage dispensing machines
• Point-of-sale system

Are you friendly, energetic, and passionate about providing outstanding guest service?  Giants Ridge, managed by Guest Services, is looking for a Food Court Barista to join our team for the upcoming 2026-2027 season.  Whether you’re seeking part-time or full-time hours, this is a great opportunity to work in a resort environment while creating memorable experiences for our guests. 

As a Food Court Barista, you’ll be responsible for preparing and serving specialty coffee drinks, assisting guests with food court purchases, and maintaining a clean and welcoming dining area.  Your positive attitude and attention to detail will help ensure every guest enjoys their visit.

• Strong customer service and communication skills.
• Dependable, team-orientated, and willing to learn.
• Experience operating a point-of-sale system and handling cash transactions is a plus.
• Flexible availability, including some evenings, weekends and holidays.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.