Lead Engineer - Field Service- CSM

India·New Delhi (naraina)

Customer Success ManagerCustomer

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Quick Summary

Key Responsibilities

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.) Assist Delivery of project site works on data center operational equipment's - Installation,

Requirements Summary

Required/ Minimum Qualifications: Minimum 6+ years’ experience in data center operation BE/B-Tech in Electrical Engineering discipline.

Technical Tools

Customer Success ManagerCustomer

The Field Service Engineer:

Provide consistent quality and support to customers across the region.

Responsibilities

~1 min read

→Assist Delivery of project site works on data center operational equipment's - Installation, commission, test and handover to client over multiple projects.
→Assist in the completion of preventative maintenance tasks for all aspects of Electrical Panel/UPS/Chiller/PAC/PAHU etc panels.
→Assist in the completion of preventative maintenance tasks for all aspects of 11KV/33KV sub-station with Transformer and DG set's.
→Improve data center efficiency (DCiE) and Power usage effectiveness (PUE).
→Create and review the technical Equipmentmen's SOP/EOP/MOP etc.
→Analysis and review the site specific Daily/Weekly/Monthly report.
→
Preparation of all tools, test equipment and site documentation for project/maintenance activities.

Requirements

~1 min read

Minimum 6+ years’ experience in data center operation
BE/B-Tech in Electrical Engineering discipline.

Experience with dealing with clients/customers in a professional manner.
Familiar with all aspects of electrical panel testing & fault finding.
Understanding of data center operational support equipment and Protection devices.
Good understanding of safe isolation and electrical safety.
Familiar with maintaining accurate and detailed completion of test documentation.
Experience with Client Factory Acceptance Tests / Site Acceptance Tests.
Excellent communicator.
Fully flexible to work additional hours on request.
This is a site-based role and majority of work time will be based on-site or travelling.
Full driving license.

A significant number of afterhours and weekend work, frequently scheduled with little notice.
Travel on a daily basis to and from customer sites.
Will be required to stay away from home or travel long distances.
Occasional heavy lifting required.
You will be expected to operate as part of a team.
May be required to travel abroad from time to time.
You will be supplied with a Company uniform, which must be warn at all times while working.