Head of User Experience, OpenBlue

• →Define the UX vision and roadmap across the portfolio, connecting customer needs with product and business priorities.
• →Lead, coach and develop a UX/UI team, setting clear priorities and high design standards.
• →Take an active, hands-on role in shaping concepts alongside the team, from early exploration through detailed interaction and interface design.
• →Bring ideas to life through user flows, wireframes, journey maps and prototypes, helping teams explore alternatives and make informed decisions.
• →Partner with customers, Product Management, AI and Engineering to test assumptions and refine solutions.
• →Build and evolve shared design patterns and a scalable design system for a consistent portfolio experience.
• →Embed research, customer feedback and usability testing into development, measuring impact through usability, adoption and customer outcomes.

• Design alongside the team, turning complex requirements into clear user journeys, interfaces and prototypes.
• Interact with customers on a usual basis to ensure products respond to their needs.
• Use the latest AI tools to build UIs and workflows quickly (e.g., Claude, Figma AI, etc.).
• Explore and test ideas quickly, using customer feedback and product usage data to refine designs.
• Bring Product, Engineering, AI and global stakeholders together around a shared UX direction, balancing user needs, technical constraints and business priorities.
• Connect new and existing products through shared design patterns, improving accessibility, usability and consistency across the portfolio.
• Work closely and iteratively with Engineering to understand technical constraints and feasibility.

• Min 10 years in UX or product design, with a portfolio showing your contribution to complex software products and the outcomes achieved.
• Hands-on design craft: demonstrated ability to turn ambiguous problems into intuitive journeys and compelling interfaces, exploring alternatives quickly and explaining your decisions.
• Team leadership: min 3 years of experience leading a team of user experience and design professionals.
• Customer-led collaboration: Proven experience working directly with customers when building new user experiences, incl. the ability to communicate at all levels across all functions: from Engineering to Product, AI, CxO.
• Business fluence: clear understanding of how UX ties into revenue and retention and ability to defend design investments with metrics.
• SaaS products: Background in browser-based and mobile SaaS products and data-rich applications. Can be B2B or B2C or B2B2C.
• AI: Proven hands-on experience working with AI tools to generate designs and user experiences.
• Standards and regulations: Thorough familiarity with current technical standards, e.g., WCAG, etc., AI-generated UIs and content, accessibility conformance reporting, inclusive design, etc.
• Global team: Comfortable interacting and collaborating with teams around the globe, across multiple timezones (Asia-Europe-Americas).

• Familiarity with global product environments, smart buildings, energy management or workplace experience.

During the interview process, you will demonstrate your hands-on design capabilities through relevant work. Show us how you explored ideas, contributed within a team and used customer feedback and stakeholder input to develop the resulting experience.

We want to understand both your design craft and how you help a team deliver, beyond project coordination or stakeholder influence alone.

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