HR Generalist

The HR Generalist is the first point of contact for employees and managers on day-to-day HR matters. You'll support the full employee lifecycle, from onboarding to off-boarding, for corporate staff and shop and warehouse teams.

Employee Support and Relations

• Respond to employee and manager questions about policies, benefits, leaves and general HR matters.
• Help managers with employee relations issues: document concerns, sit in on meetings, and prepare warning letters and performance improvement plans.
• Help with workplace investigations by gathering statements, keeping records and preparing summaries.
• Run exit interviews and coordinate offboarding, including returning company property and removing system access.

Onboarding and HR Administration

• Coordinate new hire onboarding, including paperwork, orientation, system setup and first-day logistics.
• Keep employee records in Workday accurate for new hires, job changes, transfers and terminations.
• Prepare HR documents such as employment letters, confirmation of employment, promotion letters and policy acknowledgements.
• Keep personnel files organized, confidential and audit-ready.

Payroll, Benefits and Leaves

• Send Payroll accurate employee changes, new hire details and termination information on time.
• Enroll employees in group benefits, process changes and answer benefit questions.
• Track leaves of absence (medical, parental, statutory) and coordinate return-to-work dates.
• Help Safety & Compliance with WSIB claims documentation and accommodation requests.

Compliance and Programs

• Help keep the company compliant with the Ontario ESA, OHSA, Human Rights Code and AODA.
• Help update and communicate HR policies and the employee handbook.
• Track mandatory training and certifications.
• Support the performance review cycle, engagement initiatives and new hire 30/60/90-day check-ins.

Reporting

• Prepare HR reports on headcount, turnover, absenteeism and probation tracking.
• Help with HR process improvements and special projects.

• 2–4 years of HR Generalist or HR Coordinator experience.
• Occasional travel will be required for this role
• Bilingual in English and Spanish (written and verbal) will be an asset in this role
• Working knowledge of Ontario employment legislation (ESA, OHSA, Human Rights Code).
• Hands-on experience with HRIS data entry and maintenance. Workday is an asset.
• Experience handling employee relations matters and HR documentation.
• Degree or diploma in Human Resources, Business Administration or a related field.
• CHRP designation (or working toward it) is an asset.
• Experience in transportation, logistics or a high-volume, multi-site environment is an asset.
• Strong organization skills and attention to detail, with the ability to manage several priorities at once.
• Discretion and sound judgment with confidential information.
• Clear and professional written and verbal communication.
• Intermediate to advanced Excel skills