UX Designer (Remote)

Partner with stakeholders and executives to capture strategic ideas and turn them into clear hypotheses

Define the problem, the target customer, the business case, and the evidence that would change our minds

Push back constructively when an idea lacks a clear problem or buyer

Plan and run high-volume discovery with customers and prospects, including interviews, workshops, concept tests, and usability sessions

Work with Stakeholders, Sales, and Customer Success to find the right participants quickly

Synthesize findings into short, decision-ready insights

Create interactive prototypes, from clickable concepts to functional PoCs, using AI-assisted tools

Apply sound UX judgment to flows, information architecture, and interaction design

Work with your developer counterpart to draw a clear line between prototype-grade and production-ready, and hand off cleanly

Use PoCs to confirm understanding, not to deliver solutions

Test willingness to adopt and pay, not just whether people like the idea

Define success signals before each validation cycle and track them

Present recommendations to leadership with the evidence behind them

Frame every prototype clearly as exploratory so customers never hear a commitment

Work with Sales and Legal on NDAs, disclosure, and expectation-setting

Keep Sales informed of what you're learning and what is, and isn't, safe to say to customers

Set priorities, rhythm, and working agreements for a small cross-functional team

Share frequent, brief readouts instead of big-bang reviews

Build reusable templates, scripts, and prototype patterns that make each cycle faster

Build or customize solutions for a specific customer

Help customers integrate, configure, or implement our software

Make roadmap or delivery commitments based purely on a PoC

Ship production code (engineering reviews and rebuilds PoCs before anything goes to market)

Ideas reach a go/no-go decision in weeks, not quarters

Ideas the business funds are backed by clear problem definitions, working prototypes, and customer proof

Leadership and Sales trust the evidence and understand why ideas advanced or stopped

Fewer fully built features fail to find demand

Strong business thinking: markets, buyers, pricing, and ROI, not just usability

Demonstrated rapid prototyping ability, including fluency with AI-assisted building tools

Hands-on discovery research experience and comfort talking directly with customers and prospects, including senior stakeholders

UX and product design fundamentals, with a portfolio or examples of shipped work

Product management experience or equivalent: scoping, prioritization, and stakeholder management

B2B SaaS experience, especially enterprise software

Comfort working in or alongside a live codebase

Experience leading small teams without formal authority

The confidence to tell senior leaders "the evidence doesn't support this"

From a traditional PM: less roadmap ownership, more hypothesis testing, and you build the artifacts yourself

From a UX Designer: you own the business case and market validation, not just the experience