Director - Operational Readiness- 50011077- DA3

• Lead the operational readiness strategy and integrated governance for the assigned portfolio, aligning priorities, plans and performance measures with approved business objectives.
• Establish portfolio-wide readiness standards, assurance requirements, decision gates, reporting protocols and escalation routes, with clear accountability across functions.
• Direct assigned workstream managers and advisers in integrating operating models, workforce, processes, technology, facilities, supply chain and service mobilization.
• Provide leadership on readiness planning, sequencing, resource prioritization, dependency management and recovery actions across complex programmes and assets.
• Align senior stakeholders on activation priorities, material risks, delivery trade-offs and the evidence required to support operational decisions.
• Drive readiness performance through clear measures, disciplined governance, constructive challenge and timely executive reporting.
Specific Responsibilities
• Oversee operational requirements through design, procurement, commissioning, handover, mobilization and opening, ensuring they remain traceable and appropriately owned without assuming delivery-owner responsibilities.
• Review and challenge readiness evidence, commission targeted assurance and direct recovery priorities where safety, compliance, service quality or operational continuity is at risk.
• Lead cross-functional coordination of plans, schedules, dependencies, interfaces and acceptance criteria to maintain an integrated path to activation.
• Present readiness recommendations, activation options, constraints and residual risks to authorized decision-makers, ensuring decisions, conditions and actions are documented and tracked.
• Build productive relationships with delivery teams, operators, consultants, contractors and service providers to resolve readiness issues and protect business priorities.
• Develop readiness capability, oversee assigned teams and advisers, and ensure structured transfer of knowledge, documentation and accountability into business-as-usual operations.

• Follow applicable company policies, safety requirements, confidentiality and document-control practices.

• Maintain clear records, support continuous improvement and perform related duties consistent with the approved role scope.

• Work within approved delegated authorities; recommend activation decisions to authorized decision-makers.

Bachelor's degree in business administration, engineering, operations management, project management or a related discipline. A relevant postgraduate qualification is desirable, not mandatory.

Relevant project, programme, risk, facilities management or operational readiness certification is desirable.

Operational readiness strategy and portfolio governance; integrated planning and performance management; assurance-framework and decision-gate design; operating-model and service-mobilization oversight; activation sequencing; dependency, risk and issue management; executive reporting and decision support; stakeholder engagement and negotiation; resource prioritization; team leadership; organizational capability development; transition and handover governance.

12+ years of experience in operational management, operational readiness, mobilization, project delivery or asset activation for major.

Substantial experience leading complex operational readiness, mobilization, transition or programme portfolios in large-scale development, infrastructure, real estate, destination, venue or similarly complex operating environments. Demonstrated success establishing governance and assurance, integrating cross-functional plans, managing senior stakeholders, leading multidisciplinary teams and service partners, resolving critical dependencies, and guiding organizations through handover, activation and transition into stable operations.