NOC Engineer

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: 

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   Incident Management and Workload Execution

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  Coordinate with Senior team members to identify broader patterns or trends

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  Assist in maintaining and improving Operational Standards & Documentation; including monitoring quality, runbook/knowledge article and general procedure/process improvements

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  Modernization and Continuous Service Improvement (CSI)

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  Use of prescribed AI tooling to gain efficiencies in Operational practices, implement positive tooling or procedural changes and monitoring refinement activities.

• Strong Technical knowledge, predominantly with Linux OS, to inform diagnosis & resolution of Incidents on critical customer facing systems

• Major Incident Management skillset, including creation and documentation of Major Incident detail and actions taken on Production systems, facilitation of investigation and resolution, communication of situational updates to the business.

• Basic technical understanding of concepts including core Network (Switching and Routing) principles, and Cloud Computing principles

• Proficiency with monitoring of internal Production systems, leveraging Proofpoint’s suite of monitoring tooling

• CompTIA certifications; A+, Network+, Cloud+, Linux+ or Security+

• OS Vendor Specific certifications including LPIC, LFCS, RHCSA or MCSA, MSCE or more advanced certification types

• Cloud Vendor certifications

• ITIL v. 3/4/5

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

• Competitive compensation

• Comprehensive benefits

• Career success on your terms

• Flexible work environment

• Annual wellness and community outreach days

• Always on recognition for your contributions

• Global collaboration and networking opportunities

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.

Interested? Submit your application along with any supporting information- we can’t wait to hear from you!