Senior Manager, Global Sales Operations

Welch's is on a journey towards our bold ambition of being the global-leader of convenient, good for you fruit-based food and beverages. To turn this goal into a reality we need you and other exceptionally talented, agile, and innovative individuals who are eager to contribute to something extraordinary!

At Welch's, we're not just offering a job; we're inviting you to be a part of a vibrant, authentic, and inclusive culture where you not only belong, but also have the opportunity to unleash the best, most authentic version of you.

This role will be based out of our Waltham, MA headquarters, where you will be immersed in a dynamic workplace where innovation thrives and collaboration is key.

Our company in-office schedule is designed to maximize collaboration and relationship building while balancing flexibility and well-being. Employees are in office three days per week, with Thursdays and Fridays as remote, flex days.

Ability to travel 30-40%.

• In partnership with other members of the Global Sales team, translate Welch’s Strategic Growth Plans (SGP) and Annual Operating Plans (AOP) into clear priorities, workplans, and operating requirements for global markets.
• As the sole operations professional on the Global Sales team, you will have general management for all inventories supporting the team, strategic relationships with co-manufacturing and distribution partners, while bringing an entrepreneurial mindset to help grow our global business.
• Identify, establish, and manage relationships with international suppliers, co-manufacturers, and distributors to support brand expansion and revenue growth.
• Lead the identification and implementation of new global co-manufacturing and distribution partnerships.
• Maintain day-to-day oversight of inventory and customer service performance for manufacturing partners outside the United States, assessing risks, escalating issues, and coordinating timely resolution.
• Develop and manage commercial strategies, including monthly KPIs for external manufacturing and distribution partners focusing on delivering volume and financial commitments.
• Identify and implement performance improvement and cost-savings opportunities.

• Key member of Global Sales team who will drive initiatives through Welch’s STRIDE Stage Gate process, aligning scope, timing, resources, decisions, and stakeholder accountability.
• Coordinate with Supply Chain, Food Safety & Quality, Marketing, Legal, and Finance to assess feasibility, launch products and partnerships, and address execution risks.
• Facilitate status updates, gathered recommendations, and decision points to leadership to keep strategic initiatives on track.

• Develop and maintain weekly, monthly, and quarterly sales forecasts in partnership with Sales, Supply Chain, and Finance.
• Monitor sales, inventory, customer service, and partner performance.
• Present executive-ready reports, business cases, and strategies that translate complex data into concise insights and recommendations.

• Identify workflow inefficiencies and implement scalable processes, tools, and controls that improve speed, visibility, and accountability.
• Standardize global sales operations policies, procedures, reporting, and best practices while allowing for relevant market needs.
• Lead cross-functional initiatives in support of business development and volume optimization opportunities.
• Build stakeholder capability by documenting processes and training users on sales operations tools, reporting, and expectations.
• Identify and implement cost reduction initiatives that strengthen gross margins across all global markets.

• Independent, self-starter: able to set agenda and drive progress with little direction.
• Demonstrates a growth mindset by setting and achieving goals, anticipating obstacles, and developing practical plans focused on what it will take to succeed.
• You combine strategic thinking and business acumen with strong operational discipline, commercial judgement, and a global mindset.
• You use data and business insights to make sound decisions, clarify priorities, and translate complex information into actionable recommendations.
• You build productive relationships at all levels, across functions and with external partners, using strong communication, presentation, negotiation, and influencing skills to move work forward.
• You bring structure to complex initiatives through strong project management, attention to detail, and disciplined follow-through while anticipating and managing risks.
• You lead change with a continuous improvement mindset and help others adopt scalable processes, tools, and new ways of working.

• Bachelor’s degree in Business, Sales, Operations, Supply Chain, or a related field.
• 5 - 8 years of experience in sales operations, revenue operations, supply chain operations, or related discipline.
• Experience supporting international markets, global supply chains, or consumer packaged goods.
• Experience establishing and managing co-manufacturing, supplier, or distributor relationships, including contracts, performance expectations, and ROI analysis.
• Strong forecasting, analytical, and problem-solving skills, with the ability to translate data into business recommendations.
• Advanced Microsoft Excel skills and experience with business intelligence or reporting tools.
• Demonstrated project management experience leading complex, cross-functional initiatives from planning through execution.
• Strong negotiation, communication, and presentation skills, with the ability to influence across functions and levels.

• MBA or related advanced degree.
• Experience with Stage Gate commercialization and Project Management Office (PMO) processes.

At Welch’s, you’ll be part of a purpose-driven organization with a bold vision for the future and a culture built on collaboration, belonging, and impact. We offer a comprehensive rewards package designed to support your well-being, growth, and success, including:

• Inclusive culture: Join a workplace where you belong, are encouraged to share your voice, and have the opportunity to be the best version of yourself.
• Passionate community: Make an individual impact on the success of the business while working alongside colleagues who care deeply about what we do.
• Hybrid work model: Enjoy a flexible and collaborative work environment designed to support well-being, productivity, and connection.
• Paid time off and holidays: Take time away from work to rest, recharge, and focus on what matters most.
• Paid volunteer time off: Receive 40 hours of paid volunteer time annually for all non-union employees.
• Development and advancement: Access LinkedIn Learning, tuition reimbursement, and both formal and informal opportunities to grow your career.
• Competitive compensation: Receive a competitive base salary and annual incentive plan.
• 401(k) plan: Benefit from a generous company match to help support your financial future.
• Flexible benefits from day one: Choose benefits that meet your needs and preferences, including health, dental, and vision insurance; health savings accounts; life and accident insurance; Employee Assistance Programs; and additional savings through Perks at Work.
• Paid parental and adoption leave: Available after 6 months of employment.