Radiological Scheduler

University Radiology, the largest provider of subspecialty radiology and teleradiology services in NJ, is comprised of over 200 Board Certified radiologists with advanced U.S.-based training and expertise in all modalities and all subspecialty areas. In operation for more than 60 years, University Radiology staffs, manages and provides preliminary and final subspecialty interpretations and consultative support for hospitals, imaging centers and other medical facilities, and serves as the academic radiology faculty at Rutgers Robert Wood Johnson Medical School. Our physicians interpret over 2.1 million radiology procedures per year.

• Answer a high volume of calls in a professional, courteous manner, aiming for 9 to 10 calls per hour.
• Document each patient’s record with notes that capture the conversation.

• Schedule and reschedule appointments for all modalities across all imaging offices, balancing the workload evenly among locations.
• Confirm that the patient’s signs and symptoms support the ordered exam, and bring in an office tech for help when needed.
• Confirm the appointment location and address with the caller.

• Make sure the patient understands the required preparations for their exam.
• Let the patient know if any lab tests are needed.

• Collect current insurance information and know the requirements of the different insurance companies.
• Inform patients when a referral or pre-certification may be needed.
• Stay up to date on changing insurance requirements.
• Use the Insurance Matrix to determine which plans we participate with.

• Basic anatomy knowledge (e.g., abdomen, forearm, lungs)
• Familiarity with insurance plans and pre-certification requirements
• Strong organizational and communication skills
• Ability to work independently in a fast-paced, high-call-volume environment
• Collaborative team player who helps maintain a professional, positive workplace

From $20/hr

University Radiology  is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.