Data Reconciliation Analyst (Remote)

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

ServiceMac is a subservicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability.
The Data Reconciliation Analyst will be responsible for the day-to-day reconciliation, validation, maintenance, and continuous improvement of data supporting ServiceMac's Regulatory team. This role focuses on coordinating with the respective teams to ensure the accuracy, completeness, and integrity of reporting through detailed data reconciliations, quality assurance reviews, root cause analysis and collaboration with multiple business and data teams. Qualified candidates will have a proven background performing data analysis, reconciliations, SQL reporting, AI tools and process improvement within a financial services or mortgage servicing environment.

• →Perform reconciliations between multiple internal systems, databases, regulatory reports and/or source documents to ensure the accuracy and completeness of regulatory reporting.
• →Validate data supporting Mortgage Call Reports (MCR), NMLS reporting, state licensing reports, investor reporting and other reporting needs/requirements.
• →Develop operational, reconciliation, management, and exception reports.
• →Analyze and investigate data discrepancies, identify root causes, and coordinate corrective actions with business partners.
• →Interpret regulatory reporting requirements and translate them into reconciliation and validation processes.
• →Work closely with the business units they define the data requirements to fulfill requests and validate report results.
• →Perform data quality assurance reviews, reconciliation testing, and validation procedures to ensure regulatory reports are complete, accurate, and submitted within required deadlines.
• →Monitor recurring reconciliation exceptions and recommend process improvements, automation opportunities and enhanced data controls.
• →Develop and maintain reconciliation procedures, desktop procedures, data dictionaries and supporting documentation.
• →Assist in testing regulatory reporting changes and new reporting requirements.
• →Support regulatory examinations, internal audits, client due diligence requests and management inquiries by providing reconciliation support and documentation.
• →Utilize Microsoft Excel, Power BI, and other reporting tools to analyze large datasets, identify trends and develop management reporting.
• →Maintain detailed documentation supporting reconciliation activities, issue resolution, and regulatory reporting controls.
• →Coordinate responses to clients and/or third parties regarding reporting questions.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.