Senior UX/UI Designer

Join a customer-focused organization committed to creating meaningful digital experiences that help people feel confident and protected. As a Senior UX/UI Designer, you will shape intuitive, accessible, and engaging digital products that balance customer needs with business objectives. You will lead the design process from discovery and research through prototyping, implementation, and continuous improvement. Working closely with UX researchers, marketing specialists, creative teams, developers, and business stakeholders, you will transform complex requirements into clear, seamless customer journeys. You will contribute to scalable design systems and consistent experiences across web and mobile platforms. This remote opportunity is ideal for an experienced designer who combines strategic thinking, creative problem-solving, and a strong commitment to user-centered design.

• At least 5 years of professional experience in UX/UI design or product design, with a portfolio demonstrating work on complex digital products, websites, or services across web and mobile.

• A degree in Graphic Design, Interaction Design, Experience Design, Human-Computer Interaction, or a related discipline, or equivalent relevant professional experience.

• Strong knowledge of user-centered design principles, interaction design, usability, responsive design, accessibility, and digital experience strategy.

• Proven ability to translate complex customer challenges, business requirements, and technical constraints into simple, intuitive, and effective user experiences.

• Hands-on experience creating customer journeys, user flows, information architecture, sitemaps, wireframes, and interactive prototypes.

• Experience working with design systems, reusable components, and established digital design patterns to maintain consistency and scalability.

• Strong working knowledge of modern UX design and prototyping tools, particularly Figma.

• Experience using user research, digital analytics, usability testing, and customer feedback to guide design decisions and measure experience improvements.

• Demonstrated ability to collaborate effectively with business stakeholders, UX researchers, creative professionals, product teams, and developers throughout the product lifecycle.

• Excellent written, verbal, and visual communication skills, including the ability to explain design decisions, present recommendations, and document specifications clearly.

• Strong organizational skills and the ability to manage multiple priorities while maintaining quality, consistency, and attention to detail.

• A collaborative mindset, openness to feedback and design critique, and a commitment to continuous learning and improvement.

• Preferred: Experience working in an Agile environment or product-led operating model, with a proven ability to collaborate across product, design, and technology teams.