Associate, Bankruptcy - (260000SS) - Atlanta, GA

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Description
 
Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.

 

We’re a company driven by growth, innovation, and people. At HCA, you’ll find opportunities to build new skills, expand your career, and make a real impact—while working in a diverse, inclusive, and values‑driven environment. We’re proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.

 

If you’re looking for a fast‑paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.

 

WHAT YOU WILL DO

The Bankruptcy Associate is primarily responsible for effective case management and the resolution of complex issues to protect the company from loss related to customer accounts impacted by bankruptcy proceedings or discharge. This position may support any of the bankruptcy functions within the department, including Chapter 7, Chapter 13, Discharge, Chapter 11, and Chapter 12 accounts, for retail and lease accounts nationwide through multiple channels. The position will comply with internal policies and procedures when managing all accounts.

 

HOW YOU WILL MAKE AN IMPACT

Manage assigned Chapter 7, Chapter 13, Discharge, and other bankruptcy accounts, queues, and workflows throughout the bankruptcy lifecycle by:

Reviewing and interpreting account data, petitions, plans, court orders, payment history, collateral status, customer intent, and supporting documents to determine appropriate treatment and follow-up.

Monitoring assigned queues, case milestones, court deadlines, docket activity, trustee or direct payments, account balances, claim activity, dismissals, discharges, and other case developments.

Preparing, processing, filing, tracking, amending, releasing, or updating reaffirmations, lease assumptions, proofs of claim, plan documents, notices, discharge documents, and related correspondence.

Researching and reconciling case and account information through approved internal and external systems while maintaining accurate, complete, and audit-ready documentation.

Completing or coordinating reaffirmation, surrender, repossession, title release, charge-off, return to regular servicing, account closure, Litigation referral, or other appropriate resolution based on HCA’s legal rights.

Applying bankruptcy communication restrictions, internal procedures, and quality standards to protect customers and reduce legal, compliance, financial, and collateral risk.

Identifying and escalating legal, compliance, payment, collateral, documentation, or system issues; performing account research or skip tracing; meeting productivity and service expectations; and supporting other bankruptcy functions and priorities.

Communicate with customers, attorneys, and other third parties regarding bankruptcy accounts through inbound and outbound calls and required follow-up.

Participate in coaching, training, quality reviews, and development activities; provide process knowledge, peer support, or guidance as requested.