DMS Digital QA Analyst

Join our Team as a DMS DIGITAL QA ANALYST!

We’re seeking a passionate and dedicated DMS Digital QA Analyst to join our team. In this role, you’ll plan, execute, and support quality assurance activities for applications and digital solutions that power the Dealer Management System (DMS) and support the dealer network. You will partner with product owners, business stakeholders, developers, and cross-functional IT teams to develop and execute testing strategies for new features, enhancements, integrations, and releases, ensuring solutions meet functional, technical, and business requirements. Through functional, integration, end-to-end, regression, user acceptance, and system testing, you will help deliver reliable, secure, and high-quality software experiences. You will also champion testing best practices, standardization, and automation initiatives while driving continuous improvement efforts that enhance software quality, testing efficiency, and overall business performance.  If you enjoy tackling challenges with positivity and a bit of humor, you’ll feel right at home here.

• →Draft test plans, test cases, test scripts, and test reports across digital platforms
• →Execute test plans and test cases
• →Isolate, reproduce, log, track and verify defects
• →Prepare data sets to test logic, error handling and system workflows
• →Record logs of test cases and provide actionable feedback to the product owner and development teams as necessary
• →Assist aligning with corporate Quality Assurance policies, standards, and governance
• →Review user stories to ensure acceptance criteria, assumptions, and requirements are understood and can be tested
• →Participate in ranking defects and prioritizing defect/bug fixes
• →Participate in final go/no-go decision prior to elevating code to production environments
• →Administers constant improvement in testing processes, deliverables, and reporting
• →Work is generally independent and collaborative in nature
• →Contributes to moderately complex aspects of a project
• →Familiarity with API, web service (REST, SOAP) testing using various tools
• →Familiarity with the Selenium automated testing framework
• →Advanced SQL abilities with structured and unstructured data stores
• →Actively participate in defect triage meeting
• →Participate and drive contract reviews as assigned
• →Practice fiduciary responsibility

• Bachelor’s Degree or Higher
• 8-10 Years of Related Professional Experience
• Quality Assurance Certification is a plus (ex. CSTE, CSQA, CAST, etc.)
• Azure DevOps, Azure Test Plans, JIRA, Zephyr Squad

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

Fully remote candidates may be required to travel to Greene, NY for onboarding and/or periodically throughout the year based on business need. To be considered for a fully remote position you MUST reside in one of the following states: Alabama, Arizona, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington or Wisconsin.