Sr Assoc, Delivery Assrnc

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.  

About the role

Established Delivery Assurance professional. Executes tracking and shipping processes. Enhances systems and implements process improvements to ensure on-time delivery.

Key responsibilities:

• Works to achieve delivery assurance objectives.
• Executes process improvements and works with delivery assurance systems.
• Communicates with other departments with regard to meeting customer requirements.
• Maintains timely delivery of all materials required for the production of assigned components.
• Manages shipments and coordinates with sub-process suppliers and technical assistance to ensure on-time delivery, and to identify root causes that impacts on-time delivery.

• GR/IR Reconciliation & Auditing: Actively investigating and correcting daily GR number allocation errors before they turn into payment blocks.
• Invoice Pipeline Tracking: Owning a master tracker for all NA and MX invoices to ensure they move smoothly from receipt to "ready for payment."
• Root-Cause Analysis: Identifying recurring systemic errors within the local AP workflow to prevent future mismatches.
• Direct Escalation Point: Serving as the single point of contact (SPOC) for the NA and MX teams, ensuring urgent issues are resolved within a 24-hour SLA.

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