Veterinary Customer Service Representative - Grass Valley, CA

• Collaborative and supportive team culture
• Opportunities for professional growth and career advancement
• Four-day work week with no weekends
• A hospital committed to compassionate, affordable, high-quality medicine
• Positive environment where teamwork and client service are valued
• The opportunity to make a meaningful difference for pets and their families every day

• →Welcome clients and patients with warmth and professionalism
• →Answer phones and coordinate appointments efficiently
• →Serve as the communication hub between clients, doctors, and hospital staff
• →Check patients in and out while maintaining accurate records
• →Provide exceptional customer service during every interaction
• →Support front desk operations and administrative tasks
• →Maintain a clean, organized, and welcoming reception area
• →Assist with general office duties and basic housekeeping responsibilities as needed

• Minimum of 3 years of customer service experience required
• Previous veterinary receptionist experience preferred
• Administrative assistant experience is a plus
• Excellent communication and interpersonal skills
• Strong multitasking and organizational abilities
• Positive, team-oriented attitude with outstanding problem-solving skills
• Ability to remain professional and focused in a busy environment
• High school diploma or equivalent preferred

• A supportive team that genuinely enjoys working together
• Opportunities to continue learning and grow within veterinary medicine
• Leadership that values your contributions and ideas
• A workplace culture built on compassion, respect, and collaboration
• Meaningful interactions with pets and the people who love them every day

If you’re looking for a career where you can combine your love of animals with exceptional customer service while working alongside a compassionate, supportive team, we’d love to hear from you. Apply today and become part of Mother Lode Veterinary Hospital!

Diversity, equity, and inclusion are core values at Mother Lode Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.