Beverage Supervisor - W London

At W Hotels, we do things differently. We are bold, curious and unapologetically ourselves. Our people bring energy, creativity and personality to everything they do. We celebrate individuality and encourage fresh thinking. Here, your ideas have a voice. Your ambition has room to grow. And no two days look the same. We challenge convention and push hospitality forward.  

As part of the Marriott International family, W Hotels offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.    

W London’s standout bar and lounge overlooking the vibrant streets of Soho and Leicester Square. This isn’t just a workplace; it’s where striking design, boundary-pushing cocktails, indulgent dining, and cutting-edge music and events come together to create an unforgettable scene.

Inspired by the bold spirit and diversity of London itself, The Perception Bar celebrates individuality. We’re looking for talent's who are passionate, playful, audacious, and polished—those who aren’t afraid to bring their full selves to work.

• →Supervise beverage and food service, ensuring smooth operations and exceptional guest satisfaction.
• →We are ALL-IN, and have more teams that we cooperate with . We expect you to be flexible to work with other departments. You’re not the only one on stage.
• →Train new talent's , ensuring high standards of service and product knowledge.
• →Assist with beverage and food management duties as needed, maintaining service standards.
• →Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences.
• →Handle guest inquiries promptly and professionally.
• →Collaborate with other B&F Management/Director of Quality with improving service quality and efficiency.
• →Make sure you put the guests at the center of everything we do. Any task that is not mentioned in this list but that may create an unforgettable experience for our guests is on your to do list.
• →Uphold health and safety standards in compliance with company policies and regulations.

• Proven experience as a Beverage & Food Supervisor or similar experience.
• Experience in delivering high quality customer service.
• Food Safety/Food Hygiene qualification Level 2 or equivalent.
• Food Allergen Management Certification
• Strong knowledge of Beverage & Food, such as latest drinks and stock management.
• Minimum intermediate level use of MS Office (Word, Excel)
• Eligibility to work in the UK - Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process.