Facilities Manager

United Kingdom·BelfastFull-timemid

Facilities ManagerConstruction & Real Estate

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Requirements Summary

Respect Integrity Collaboration Innovation Excellence Trust Key Responsibilities Service Provision Lead reliable hard FM and utilities delivery, covering PPM, reactive response, statutory maintenance,

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Facilities ManagerConstruction & Real Estate

Responsibilities

~1 min read

Lead reliable hard FM and utilities delivery, covering PPM, reactive response, statutory maintenance, critical assets and safe plant operation across assigned sites.
Direct engineering teams and contractors, coordinate shutdowns and remedials, and improve asset reliability, CAFM accuracy and service performance without disrupting production.
Maintain effective safety and compliance controls covering PTW, RAMS, isolations, competent appointments, audits, risk registers and corrective actions.
Lead site incident response and escalation, support business continuity and ensure specialist advice and authorisations are used when required.
Lead and develop site employees, setting clear standards for performance, conduct, attendance, competence and quality.
Manage staffing, training and cover; agree grounds-work priorities with Soft Services Managers, who retain line management of grounds operatives.
Act as the principal ABM operational contact for assigned sites, leading reviews and providing concise reports on performance, risks and priorities.
Resolve client concerns, support contract-wide governance and provide delegated management cover within agreed authority and escalation limits.
Manage delegated budgets, forecasts, purchasing and financial controls; provide accurate cost, risk and performance information.
Challenge supplier performance, quotations and variations, identify value-for-money opportunities and support formal change control.
Own the visual appearance and presentation of assigned sites through regular site audits; record issues, assign hard-services defects and refer soft-services concerns to the relevant Soft Services Manager for action.
Maintain an in-depth understanding of the contracted soft-services scope; undertake independent second-level quality audits alongside Soft Services Managers, track corrective actions and escalate persistent shortfalls.

PPM, statutory and KPI/SLA performance
Asset reliability and service improvement
Compliance and audit performance
Risk, incident and action close-out
Team performance and development
Staffing and service continuity
Client feedback and reporting
Resolution and escalation quality
Budget and forecast control
Supplier value and PO compliance
Site appearance and audit standards
Soft-services quality and action close-out

Requirements

~1 min read

HNC/HND, degree or equivalent in engineering, building services or FM; alternatively a recognised trade qualification with substantial senior FM leadership experience.
At least five years in technical FM, engineering or utilities operations, with demonstrable people leadership in an industrial, critical or regulated environment.
Sound understanding of PPM, reactive maintenance, statutory compliance, PTW, safe systems of work and CAFM.
Proven ability to manage site teams, subcontractors, client relationships and operational reporting.
Experience in budgets, purchasing, quotation review, financial control and use of Microsoft 365 applications.
Strong communication and decision-making skills; full driving licence and ability to work across sites and support out-of-hours escalation as required.

NEBOSH, IOSH or equivalent demonstrable health and safety competence.

Membership of, or professional development through, IWFM, IET, CMI or another relevant professional body.
Experience in contract finance, lifecycle planning, projects, service transitions, business continuity or major incidents.

Visible, accountable leader who takes ownership and makes proportionate decisions.

Develops capable teams and maintains a strong customer, safety and service focus.
Challenges existing arrangements constructively and delivers practical improvement.