Customer Success Manager

Intelliguard is redefining how hospitals manage their most critical medications. With more than 25 years of experience and the most RFID patents in the field, we combine trusted technology with deep pharmacy expertise to bring accuracy, intelligence, and control to every step of the medication journey. 

Working conditions: This role regularly works onsite in hospital pharmacies and operating rooms and must follow each facility’s safety, infection-control, and vendor credentialing requirements. Occasional evening or weekend work may be required around customer go-lives.

The essential functions of the job are performed in an office setting and onsite at customer hospitals. The office environment noise level is typically low to moderate. While performing the job duties, the employee is regularly required to sit for extended periods, to stand and walk for extended periods during installations and customer visits, and to reach with hands and arms, talk, and hear. The employee is required to use office equipment such as a computer, mouse, keyboard, and printer. The employee may be required to lift and/or move up to 25 pounds, such as medication kits, trays, and equipment. Specific vision abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus. We are committed to providing equal employment opportunities to all qualified individuals. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of the job, we will work with you to provide an appropriate accommodation in accordance with applicable laws. 

*Relocation assistance is NOT available for this role.