Technology Manager (Multi-property) - W London

At W Hotels, we do things differently. We are bold, curious and unapologetically ourselves. Our people bring energy, creativity and personality to everything they do. We celebrate individuality and encourage fresh thinking. Here, your ideas have a voice. Your ambition has room to grow. And no two days look the same. We challenge convention and push hospitality forward.  

As part of the Marriott International family, W Hotels offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.    

The TECHNOLOGY MANAGER (MULTI-PROPERTY) leads hotel technology operations across a cluster of properties. This role is responsible for operational technology support, cybersecurity coordination, technology governance, lifecycle planning and the delivery of technology projects in partnership with hotel leadership, Area IT and vendors. 

• →Lead technology operations and support across multiple hotel properties. 
• →Ensure compliance with Marriott technology, security and operational standards. 
• →Manage technology assets, infrastructure inventories and lifecycle planning. 
• →Coordinate vendors, service providers and technology support partners. 
• →Deliver technology projects from planning through implementation and review. 
• →Drive cybersecurity compliance, risk remediation and incident response activities. 
• →Administer hotel systems, networks, servers and user support services. 
• →Support budgeting, procurement, forecasting and capital technology planning. 

• 3–5 years of hospitality technology or IT management experience, ideally supporting multiple properties. 
• Bachelor’s degree or equivalent relevant work experience. 
• Experience with Marriott applications including MARSHA, Opera and Sales & Catering. 
• Strong knowledge of networks, servers, operating systems, cybersecurity and infrastructure support. 
• Proven project management, stakeholder management and vendor management experience. 
• Excellent communication, problem-solving and leadership skills. 
• Eligibility to work in the country of employment, where applicable.