Operator-Part Time

• →Answer incoming phones and direct patient calls to appropriate extension using multi-line phone system
• →Answer patient inquiries regarding general customer service questions (e.g. office directions, operating hours, etc.)
• →Must be able to verify patient information, update when needed and document appropriate heath care information electronically into the patient chart
• →Must be able to type detailed notes
• →Ability to schedule appointments, verify insurance and work an electronic fax server
• →Must be able to read and interpret Hospital Call Schedules
• →Review provider schedules on a daily basis and throughout the day for availability
• →Shall be familiar with hospital consults & transitional care calls.
• →Assist in directing new patient calls to our new patient coordinator
• →Retrieve voicemail messages throughout the day and return calls when necessary
• →Observing patient and staff safety policies & procedures including HIPAA
• →Provide basic information to patients about SIMEDHealth providers and services
• →Must be able to stay seated for long periods of time

• High School diploma or equivalent (Required).
• Strong computer skills, including proficiency in Microsoft Word and Outlook (Required).
• Experience using electronic medical records.
• Clear and professional speaking voice.
• A genuine commitment to providing outstanding customer service.
• Excellent communication and interpersonal skills.
• The ability to thrive in a fast-paced, energetic environment.
• Spanish speaking is a plus, but not required.

Visit SIMEDHealth.com to learn more! SIMEDHealth is an equal opportunity employer.

SIMEDHealth is an equal opportunity employer. To learn more about SIMEDHealth, please visit SIMEDHealth.com.