DIRECTOR, SELF-DIRECTED SERVICES

Salary Pay Range: $62,353.20 to $66,000

As a member of the Management Team, the Program Director will be responsible for administering and managing Self-directed Services. Provide oversight, guidance and support to Self-Directed Services in the Community Based Services Department as a Program Director.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

· Maintain a comprehensive understanding/knowledge base of the self-directed programs/models, including regulations, finances and day–to-day operations.

· Ensure program is prepared for external/internal reviews and surveys. Assist in coordination the follow-up and responses to any audit findings with ‘Compliance Analyst’.

· Supervision and development of Fiscal Intermediary Representatives and Self-Direction Specialists, including the awareness and knowledge of staff talent pool, staff backgrounds and experience.

· Assist in developing policies and procedures for self-directed services as they relate to changes in billing, regulations, and day-to-day operations.

· Provide oversight of Self-Direction Specialists to ensure accuracy in invoices and staff payroll to ensure agency resources are fully recouped within the billing.

o Review of justification and supporting documentation for non-routine budget items (including housing, Therapies, OTPS, etc.) to ensure Medicaid billing standards are being met.

· Approve employee hiring, status changes, rate of pay changes as per approved self-directed plans.

· Support Fiscal Intermediary Representatives in communication with plan owners when questions arise regarding their plans. This includes coaching on staffing concerns and discipline.

· Incident Management - Coordination of incidents including appropriate notifications, actions and follow up.

· Ensure programs are of high quality and that improvement is continuous and immediate with appropriate follow up.

· Assumes leadership role in new project assignment that support Agency strategic plans.

· Financial and budgeting oversight as assigned.

· Complies with all agency policies and procedures.

· Other duties as assigned.

MINIMUM QUALIFICATIONS:

· B.A., B.S. preferred or combination of experience and education

· Current New York State Broker Credentials or completed upon hire

· Must have knowledge of OPWDD regulatory standards

· Excellent communication, both verbally and through writing, and customer satisfaction skills

· High-level understanding and ability to work within Microsoft Office suite

SUPERVISORY RESPONSIBILITIES:

· FI-Representative

· Others as assigned