Claims Assistant

Palomar is a rapidly growing and innovative insurer focused on providing specialty insurance to residential and commercial customers. Palomar welcomes the best and brightest to our thriving team. Guided by an entrepreneurial spirit, Palomar is building a dynamic and diverse team.

Join a company built on a culture of agility, innovation and authenticity that delivers peace of mind and protection to individuals and businesses impacted by adversity.

Want to learn more about our exciting journey? https://ir.plmr.com/corporate-profile/default.aspx

Palomar is seeking a Surety Claims Assistant to join the claims department to provide clerical and administrative support.  The ideal candidate will possess strong written and verbal communication skills, exceptional organizational abilities, and the ability to work independently while managing multiple priorities. This is a full-time, in-office position located in Mandeville, Louisiana.

• Open, organize, and maintain surety claim files and related records
• Prepare, process, and manage claims correspondence and other documentation
• Answer telephone calls and emails, including responding to initial claim notices and inquiries
• Process, distribute, and track incoming and outgoing department mail
• Assist with processing claim payments and preparing and mailing claim checks
• Maintain electronic and physical claim records in accordance with company procedures
• Schedule meetings, conference calls, and other administrative activities for claims personnel
• Assist with data entry and reporting as needed
• Perform other administrative and clerical duties as assigned

• High school diploma or equivalent required; Bachelor's degree, paralegal certificate, or related education preferred
• At least three 3 years of administrative, legal assistant, claims assistant, or general office experience required
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Strong attention to detail and accuracy
• Excellent organizational, written, and verbal communication skills
• Ability to prioritize tasks and meet deadlines in a fast-paced environment
• Ability to maintain confidentiality and exercise sound judgment
• Ability to work full-time from the company's Mandeville, Louisiana office

• Experience in insurance, surety, legal, or claims-related environments
• Experience reviewing and organizing legal, contract, or financial documents
• Familiarity with claims management software and electronic file management systems

• Full Suite of Medical Benefits 
• Long Term Financial Incentives – STOCK! 
• 401k with 3.5% Automatic Fully Vested Employer Contributions 
• Competitive PTO + Holiday Program
• Lifestyle Spending Allowance
• Professional Development Assistance  
• Career Exploration Opportunities
• Regular company-wide social events (even virtually!)
• To learn more visit us at www.plmr.com

At Palomar, we are committed to diversity, equality and inclusion in all facets of the organization. We have built an open culture that celebrates the diversity of our workforce, while actively championing equality and inclusion practices that make us a company people want to work with and work for.

We believe that diversity, equality and inclusion yields greater organizational creativity and productivity, which helps us serve our customers and partners more effectively.  Delivering on our diversity commitment returns greater value to our shareholders and ultimately makes a positive impact to the communities in which we do business and to the people who live in them

Palomar will consider reasonable accommodations to ensure a qualified applicant with a disability can be considered for the position. Palomar will also consider necessary modifications to the physical work environment, or to the way a job is usually performed, so an individual with a disability can perform the essential functions of the position. Additional accommodations will be considered that enable an employee with a disability to enjoy equal benefits and privileges of employment like those that are enjoyed by other employees without disabilities.

For more information about our company, visit us at www.plmr.com. Palomar is an Equal Opportunity Employer.

No phone calls or agency solicitation please

CCPA Job Applicant:

Pay Range: $28/hr - $30/hr + Bonus Potential & Participation in our Competitive Long-Term Incentive (LTI) Program.

The above pay range is for all US-based roles based on function and level, benchmarked against companies of similar size and scope. To be compliant with local legislation as well as provide greater transparency to candidates, we disclose salary ranges on all job postings regardless of the desired job location. We also offer a competitive annual discretionary bonus program and the opportunity for annual long-term incentive stock grants. In addition, we offer a highly competitive benefits package. Final offer amounts are determined by multiple factors, including candidate experience and qualifications, and may vary from the amounts listed above.