Telstra Retail: Full Time Customer Service & Sales Consultant KNOX

Knox City Sc Shop 2125 425 Burwood Hwymid

Customer SupportCustomer Service Representative

1 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.

Technical Tools

Customer SupportCustomer Service Representative

Permanent

29 Nov 2026 11:59pm

Telstra Retail: Full Time Customer Service & Sales Consultant KNOX

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.

At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

Responsibilities

~1 min read

→Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
→Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
→Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
→Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

What We Offer

~1 min read

✓Annual Fixed Remuneration: $73,550.00 per year*

✓Great Communication Skills: You’re a natural at connecting with people and making their day better.

✓Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.

✓Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.

✓Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.

✓Resilience and Positivity: You have a can-do attitude, even when things get busy.

✓Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!

Location & Eligibility

Where is the job

Knox City Sc Shop 2125 425 Burwood Hwy

On-site at the office

Who can apply

Same as job location

About this job

Pay per year: $73,550 a year; 96% above the $37,440 median for Customer Service Representative jobs on Jobera (2,222 salaries).
Posted: Today
Employer: has 297 open jobs on Jobera in 3 countries.