Wardrobe Lead

United States·Clevelandlead

Other

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Quick Summary

Overview

Essential Functions Supervises team members. Coaches, evaluates and holds them accountable to successfully completing job responsibilities. Promotes a safe and secure work environment.

Technical Tools

Other

Supervises team members. Coaches, evaluates and holds them accountable to successfully completing job responsibilities.
Promotes a safe and secure work environment.
Ensures all team members who require a uniform receive the proper fitting. Uniform orders are placed and received within required time frames.
Accountable for ensuring team completes cleaning projects and maintains department cleanliness.
Ensures all wardrobe team members are properly trained for their role with an emphasis on detail to provide superior internal customer service to our team members.
Serves as liaison between wardrobe department and other departments on uniform and laundry programs.
Enforces and upholds the property appearance standards.
Serves as a department leader for team members while fostering teamwork, employee morale, motivation and open communication.

Must be able to work independently.
Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
Respond to visual and aural cues.
Must have the manual dexterity to operate a computer and other necessary office equipment.
Must be able to tolerate areas containing dust, loud noises and bright lights.
Must be able to work varied shifts, weekends and holidays as needed.
Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
Ability to speak distinctly and persuasively.
Must be able to read, write, speak, and understand English

High school diploma or GED equivalent required.
Minimum 1-year experience in the hospitality or commercial cleaning industry required
Sewing experience required
Must be a creative thinker
Computer skills (Microsoft Office Word and Excel)
Intermediate proficiency in computers
Ability to trouble shoot equipment/mechanical issues preferred
Previous experience having responsibilities for staff uniforms preferred
Prior supervisory experience preferred.
Demonstrated strong organizational and leadership skills.
Proven ability to multi task and prioritize
Excellent customer service skills required.
Ability to work flexible hours on any shift is required.
Previous computer skills necessary including Microsoft Excel and Word.
Ability to coach and motivate team.
Superior verbal and written communication skills
Must be at least 21 years of age.