Lot Operations Admin

Job Responsibilities:  

• Assist with new employee onboarding, including training access, system logins, and orientation support. 

• Perform routine equipment inspections, cleaning, and preventative maintenance to ensure operational readiness. 

• Coordinate with the mechanic shop to track and expedite repairs of company vehicles and equipment. 

• Maintain accurate inventory records of operational equipment, supplies, and assets. 

• Perform basic data entry into the AS 400 computer system as needed.   

• Serve as a key communication link between commercial accounts, customer support, account coordinators, supervisors, and other auction personnel to support efficient lot operations. 

•  Answer phones, provide support to lot operations employees, and provide excellent customer support.  

• Respond to customer requests for assistance and ensure timely resolution.  

• Support manager in the coordination of departmental scheduling, working with temporary agencies, serving as point of contact and recording employee absences, etc.   

• Review and audit temporary labor invoices from third-party vendors for accuracy and approval. 

• Analyze temporary labor utilization data and provide recommendations to support operational efficiency and cost management. 
• Process all lot operations department paperwork.  Forward all invoices and items to be posted to the appropriate areas in a timely manner.  

• Assist in the coordination of sale day line-up and execution of sale day activities (i.e., drive, assist customers in locating vehicles, etc.).   

• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.  Actively participate in support of all safety activities aligned with Safety Excellence.  

• Perform other duties as assigned by management.  

Qualifications:  

• High School Diploma or equivalent preferred.  

• 1 – 3 years customer service experience required.  Previous clerical or administrative experience preferred.  

• Effective communication skills required.  

• Good problem-solving and organizational skills required.  

• Ability to operate general office equipment (i.e., copier, fax machine, etc.).  

• Good computer software skills required.  

• Ability to sit or stand for prolonged periods of time.  

• Ability to perform repetitive data entry tasks; manual dexterity.  

• Vision abilities required include close, distance and depth perception.  

• Excel spreadsheet programming