CareConnect Advanced Practice Provider- NP

The Advanced Practice Practitioner is responsible for modeling WellBe’s values and mission in delivering care to patients in their homes. They are responsible for following the rules and regulations of state and federal regulatory agencies, as well as any other applicable certifying agencies within their region. As an advanced practice provider at WellBe, you will play a vital role in caring for patients in their homes through remote care.

The CareConnect Team at WellBe supports timely responses to patients’ changing needs seven days a week. This role is critical to the overall interdisciplinary team and focuses on providing compassionate care to patients with chronic and acute illnesses and injuries while supporting their ability to remain safely in their own homes.

You will provide clinical triage, clinical management, and clinical oversight for unscheduled needs through telephonic and video visits, as well as by overseeing facilitated in-home visits in collaboration with other healthcare professionals on the team.

As part of our longitudinal care model, you will help ensure patients remain compliant with protocols, HEDIS measures, and transition-of-care requirements, scheduling follow-up appointments as needed. Working within our broader interdisciplinary team, you will help deliver concierge-style, timely, high-quality care to every patient.

Compensation: $110,000 - $175,000 / year + Mileage Reimbursement and Full Benefits

Sign-On Bonus: $5,000

Schedule: Monday–Friday, 10:00 a.m.–7:00 p.m., with alternating weekend coverage from 8:00 a.m.–5:00 p.m.

• Practice the WellBe Mission: Help patients lead healthier, more meaningful lives by delivering the most CompleteCare™ to your patient panel.

• Collaborate with Clinicians: Partner with community medical directors, longitudinal advanced practice providers, and community social workers to manage the health and well-being of patients in their homes.

• Support Patient Engagement: Address patient care needs and implement strategies to keep patients actively engaged in their care.

• Conduct Patient Visits: Facilitate in-home and telehealth visits, including initial patient assessments and ongoing follow-up visits based on patient needs.

• Provide Education: Support staff, patients, and families in making informed decisions by providing educational resources.

• Deliver Clinical Care: Perform urgent care services, necessary patient screenings, and physical examinations. Develop appropriate assessments and care plans, and complete documentation in a timely manner.

• Coordinate Transitions of Care: Address patient care needs as they arise, including transition-of-care visits and HEDIS measures.

• Develop Comprehensive Care Plans: Collaborate with the community team to complete comprehensive patient assessments and individualized care plans.

• Order and Interpret Diagnostics: Order, interpret, and analyze diagnostic tests; determine the need for follow-up appointments and additional treatment options in accordance with applicable state supervisory or collaborative agreements.

• Manage Medications and Treatments: Prescribe and manage medications and treatments, including psychopharmacological interventions when appropriate, in accordance with applicable state scope-of-practice requirements and any required collaborative or supervisory agreements.

• Maintain Accurate Records: Update patient records and verify their accuracy at each appointment.

• Collaborate with Supervising Physicians: Deliver patient care and complete regular patient reviews with supervising or collaborating physicians in accordance with applicable state requirements.

• Maintain Quality Standards: Deliver high-quality care while meeting company metrics related to patient needs and outcomes.

• Support Documentation and Performance Measures: Promote accurate clinical documentation and coding, HEDIS measures, patient engagement, and effective medical expense management.

• Educate and Guide Patients: Provide ongoing care information, counseling, and guidance to patients with complex or critical conditions.

• Coordinate Resources and Referrals: Utilize available resources to address patient needs and make internal or external referrals as appropriate, including following WellBe behavioral health protocols.

• Collaborate Across the Care Team: Work closely with the interdisciplinary team and participate in regularly scheduled team meetings.

• Maintain Credentials: Maintain all required, active, unencumbered state licenses and national certifications.

• Provide Palliative and End-of-Life Care: Deliver palliative care and, when needed, support patients and families through end-of-life care.

• Facilitate Family Meetings: Partner with the WellBe community team to facilitate family meetings, address complex family dynamics, and establish goals of care.

• Uphold Professional Standards: Adhere to professional codes of conduct, patient care requirements, and documentation standards.

• Support Organizational Goals: Perform other duties as needed to support organizational objectives and excellence in patient care.

This position primarily follows a Monday–Friday schedule of 10:00 a.m.–7:00 p.m. To support patient care and operational needs, team members are also required to participate in a rotating weekend schedule, including Saturday and/or Sunday coverage from 8:00 a.m.–5:00 p.m. Weekend rotations are shared across the team and scheduled based on business needs.

• Master’s degree in Nursing with a focus on Family, Adult, Acute Care, Geriatric, or Adult-Geriatric Nurse Practitioner from an accredited nurse practitioner program (required).

• 3–5 years of nurse practitioner experience (preferred).

• Previous experience in value-based care, home care, primary care, hospice, palliative care, or geriatrics strongly preferred. Experience caring for patients with other complex healthcare needs is also beneficial.

• Active, unencumbered nurse practitioner license in the state where the position is posted (required).

• Current board certification in the applicable specialty through the American Nurses Credentialing Center (ANCC) or the American Association of Nurse Practitioners (AANP) (required).

• Basic Life Support (BLS) certification and an active National Provider Identifier (NPI) as a nurse practitioner (required).

• Active, unencumbered Drug Enforcement Administration (DEA) registration or eligibility to obtain one (required).

• Experience delivering care via telehealth platforms (highly preferred).

• Home care experience (preferred).

Depending on location, this position is predominantly remote, with occasional travel locally or nationally of up to 25%.

• Ability to conduct remote and in-person visits, including in-home visits, with prior experience using telehealth platforms.

• Proficiency with Microsoft 365 applications, including Outlook, Excel, and Word, as well as Google Workspace and similar tools.

• Ability to manage multiple software systems simultaneously, including Microsoft 365, electronic health records (EHRs), scheduling software, RingCentral, and health information systems.

• Ability to work independently and make sound decisions while adhering to established protocols and guidelines.

• Excellent organizational and time management skills to manage administrative responsibilities and facilitate telehealth consultations.

• Experience working with culturally diverse and underserved populations.

• Experience diagnosing and treating chronic, ongoing, and urgent medical and psychological conditions in older adults.

• Demonstrated commitment to courageous teamwork, integrity, ethics, and productivity.

• Experience in panel management, primary care, geriatrics, internal medicine, or palliative care.

• Experience providing palliative care and communicating with patients and families about end-of-life care.

• Excellent verbal, written, presentation, and interpersonal communication skills.

• Confidence speaking to internal and external audiences.

• Additional state licenses (preferred).

This position does not have supervisory responsibilities.

• Ability to work across multiple technology platforms and software programs.

• Ability to multitask and triage patient needs as necessary.

• Fine motor skills and visual acuity required to perform essential job functions.

The preceding functions may not be comprehensive in scope regarding the work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change, or rescind the work assignments of this position. Management also reserves the right to arrange reasonable accommodations so that a qualified employee can perform the essential functions of this role.