Health Home Care Manager

To provide supportive Health Home care management, utilizing the process of care coordination, for persons who are identified as high users of services and as having problems accessing medical, mental health, social, psychosocial, educational, financial and other necessary services that have been identified in a written plan of care. Provide 24/7 oversight as needed.

Key Responsibilities:
• Responsible for the overall creation, management and coordination across all continuums, of the enrollee’s care plan which will include medical/behavioral and social service needs and goals.
• All necessary documentation must be completed within established timeframes.
• Effectively perform and document progressive community outreach with assigned cases and move to enrolled status as appropriate.
• Caseload will include clients with a mid-acuity rating and voluntary assisted outpatient treatment (AOT) clients. Completes weekly reports in accordance with AOT guidelines.
• Performs other duties as assigned

Minimum Qualifications:
• If hired on or after November 1, 2018, Bachelor’s Degree required
• Two years of experience preferred
• QHP preferred
• Strong analytical, computer, and communication skills

Required Licensure/Certification Skills:
• Valid NYS driver license as referenced in RRHS Fleet Program

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.