Retail leader with strong emphasis on sales and customer service

Oh-Rocky River-lead

Customer SupportCustomer Service Representative

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Customer SupportCustomer Service Representative

Benefits:

401(k) matching
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Training & development

About the Role:

We are seeking a Retail Leader with a strong emphasis on sales and customer service to join our team at The Woodhouse Day Spa - Cleveland in Rocky River, OH. This is an exciting opportunity to work in a luxurious spa environment and help customers find the perfect products to enhance their spa experience.

Responsibilities:

Drive retail sales and meet sales goals
Provide exceptional customer service and product knowledge to all spa guests
Maintain a clean and organized retail space
Assist with inventory management and restocking of retail products
Participate in promotional events and marketing initiatives to drive retail sales

Requirements:

Prior retail sales experience
Strong communication and interpersonal skills
Passion for delivering exceptional customer service
Ability to work in a fast-paced environment
Knowledge of skincare and beauty products is a plus
Ability to close during the week and work one weekend shift, either Saturday or Sunday.

About Us:

The Woodhouse Day Spa - Cleveland is a premier spa destination offering a variety of luxury spa treatments and retail products. With a reputation for excellence and a focus on creating a relaxing and rejuvenating experience for our guests, we have been serving the Rocky River community for over 10 years. Our team is dedicated to providing the highest level of service and creating a positive work environment for all employees.