Associate, WFM Real Time Management

IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flrmid

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Quick Summary

Key Responsibilities

Manage agent preferences, time-off requests, shift bid process, trainings and overtime based on the intraday reports on performance and business goals To collaborate with various business units,

Technical Tools

Other

Job Title:

Associate, WFM Real Time Management

Job Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Responsibilities

~1 min read

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

Location:

IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flr

Language Requirements:

Time Type:

Full time