Manager, Marketing Operations, Campaigns & Emails

The Manager, Marketing Operations, Campaigns & Emails will oversee global marketing automation systems, campaign execution, and operational processes that enable scalable, data-driven marketing. This role combines marketing technology management, email marketing, campaign coordination, analytics, and workflow optimization. You will help maintain a healthy marketing database, improve lead management, and ensure campaigns and nurture programs are delivered effectively across regions. You will also own the global campaign calendar, coordinate cross-functional deliverables, and provide clear visibility into timelines and performance. Working with distributed teams, you will identify operational improvements, introduce automation and AI-enabled solutions, and strengthen reporting practices. This is an opportunity to shape marketing operations within an international, technology-driven environment.

• Collaborate with marketing operations teams to manage system workflows, resolve errors, and introduce processes that improve the quality and efficiency of marketing data.

• Oversee lead import processes and workflow management to support accurate, timely distribution of leads to commercial teams.

• Maintain database health and support data enrichment and engagement initiatives.

• Develop reports and dashboards to track funnel KPIs aligned with marketing operations objectives.

• Monitor database growth and health, campaign performance, email engagement, and marketing revenue targets.

• Create standardized campaign templates and reporting dashboards that enable regional teams to meet performance reporting requirements.

• Deliver actionable marketing performance insights to global teams and external stakeholders.

• Manage and optimize the global marketing automation platform and supporting technology stack.

• Monitor integrations, workflows, and existing systems to identify and resolve issues.

• Document processes, system updates, and best practices, and develop training materials to support consistent adoption and effective tool usage.

• Design and improve workflows and audience segmentation to enable efficient, targeted, and personalized marketing campaigns.

• Identify opportunities to standardize and scale marketing processes while supporting regional and global business needs.

• Apply AI and automation tools to streamline operations, improve campaign execution, and deliver measurable efficiency and performance gains.

• Build and manage global email nurture programs and execute email communications supporting campaigns and product announcements.

• Own the end-to-end global campaign calendar, ensuring deliverables, milestones, and dependencies are clearly defined, tracked, and completed on schedule.

• Establish and lead a weekly planning and execution cadence to align teams around priorities and upcoming deliverables.

• Coordinate cross-functional stakeholders and maintain accountability for deadlines and commitments.

• Proactively identify risks, bottlenecks, and scheduling conflicts, recommending adjustments to keep campaigns on track.

• Manage and optimize work tracking in Monday.com, including boards, timelines, dependencies, and status reporting.

• Provide stakeholders with clear visibility into campaign progress, schedules, and execution status.

• Bachelor's degree in Business, Marketing, Data Science, or a related field.

• At least 5 years of experience in Marketing Operations, marketing automation, performance reporting, or a related discipline.

• At least 5 years of experience administering Salesforce Marketing Cloud globally, including managing integrations and workflows.

• Proven experience leading projects involving customer journey mapping, lead flow and scoring, and email nurture programs.

• Demonstrated experience managing integrated marketing campaign calendars, deliverables, and milestone-based execution.

• Strong understanding of marketing automation platforms, database management, segmentation, and campaign workflows.

• Ability to integrate, interpret, and analyze data from multiple sources to generate meaningful performance insights.

• Experience developing marketing reports, dashboards, and KPI frameworks.

• Demonstrated ability to use AI and automation tools to improve marketing operations and campaign performance.

• Hands-on experience with project management tools, preferably Monday.com, to manage workflows, dependencies, timelines, and reporting.

• Strategic mindset with the ability to scale processes and workflows while maintaining consistency and operational structure.

• Strong project management skills and the ability to coordinate multiple workstreams and stakeholders in a fast-paced environment.

• Ability to identify process inefficiencies, anticipate operational risks, and implement practical improvements.

• Detail-oriented, organized, and execution-focused, with strong prioritization and time management skills.

• Excellent written and verbal communication skills.

• Ability to collaborate effectively with global and cross-functional teams.

• Proactive approach to problem-solving, stakeholder coordination, and maintaining accountability for shared deliverables.

• Fully remote position open to applicants residing in the United States who are legally eligible to work there.

• Full-time, permanent employment.