Triage Registered Nurse (RN) - Home Care (Full-Time, Days/Evenings)

Rochester Regional Health Home Care - Monroe Avemid

HealthcareNurse

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Quick Summary

Key Responsibilities

collects specific data and records information on documentation form, assesses the client’s condition, provides accurate consistent information, formulates and recommends a plan of care,

Requirements Summary

LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS:Sedentary - Sedentary roles are primarily

Technical Tools

HealthcareNurse

Job Title: Triage Nurse

Department: HHC CHHA EXPANDED HOURS

Location: Rochester Regional Health Home Care - 330 Monroe Avenue, Rochester, NY 14607

Hours Per Week: 40

Schedule: Mon-Fri 1pm-9pm with a day off during the week, then every Saturday or every other weekend both Saturday and Sunday. Weekend hours are 7am-3pm or 1pm-9pm with some flexibility. Remote

Rochester Regional Health Home Care is the only home care provider in the region to earn a CMS 5-Star Quality of Patient Care rating, placing its CHHA among the top 3.5% of agencies nationwide. In addition, CHHA was recognized by U.S. News & World Report as a “High Performing Home Care Agency,” further highlighting its commitment to exceptional patient care and clinical excellence.

What We Offer

~1 min read

The triage nurse’s primary responsibility is to triage telephone calls from clients/patients and caregivers. Using the nursing process, the triage nurse facilitates access to the health care system and/or negotiates a satisfactory resolution to the caller’s problem. The triage nurse is expected to work closely with providers, nurses, and all other members of the organization staff by demonstrating effective communication, teaching, and negotiating skills. The triage nurse is accountable for quality assessment, efficient managed care, and client satisfaction in collaboration with the health care team.

Responsibilities

~1 min read

→Maintains the organization’s standards of nursing care in accordance with policies and procedures.
→Through the nursing process, using specific protocols and established resources: collects specific data and records information on documentation form, assesses the client’s condition, provides accurate consistent information, formulates and recommends a plan of care, negotiates appropriate nursing care options with the client/patient and caregiver, and validates the care plan with the client/patient and caregiver for completeness and accuracy.
→Works collaboratively with other team members as required developing and implementing the plan of care.
→Demonstrates excellent communication skills. Maintains a customer-driven professional attitude. Provides non-judgmental advice based on protocols and resources. Demonstrates knowledge and expertise in triaging callers properly such that all callers receive a timely and appropriate response.
→Demonstrates skill in client/patient teaching.
→Functions independently and demonstrates leadership in decision making, communication, and problem solving techniques to resolve caller’s questions/concerns.
→Acts in the role of client and family advocate to assist them through the health care system.
→Attends required staff meetings, in services, and/or supervisory conferences as requested.
→Performs other related duties as assigned

Requirements

~1 min read

Graduate from an accredited school of nursing
Current New York State Registered Nurse License

Bachelor of Science in Nursing
Strong analytical, computer, and communication skills essential
Experience in emergency department, ambulatory care or previous telephone consultation experience is helpful
1 yr. Home Health Care Preferred
Medical terminology a must

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

$83,100.00 - $113,600.00

Rochester

14607

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Location & Eligibility

Where is the job

Rochester Regional Health Home Care - Monroe Ave

On-site at the office

Who can apply

Same as job location

About this job

Pay per year: $83,100–$113,600 a year; In line with the $98,207 median for Nurse jobs on Jobera (8,137 salaries).
Posted: 10 days ago
Employer: has 1,656 open jobs on Jobera in 2 countries.