Implementation Specialist

• Client Support. You will implement ADP’s solutions to clients, following ADP guidelines, and in accordance with client expectations. Implementations include adding additional products, client transfers from other parts of ADP, or migration from one ADP solution to another.  You will help our clients manage their business using our solutions and deliver seamless client experience.
• Learn. You will continually maintain and expand your knowledge and proficiency of the implementation job functions, ADP products/service and implementation best practices. You will apply industry and product knowledge to optimize system configurations and product upgrades. 
• Collaborate. You will ensure client satisfaction and retention through timely solution delivery within client-defined timelines. You will resolve issues, provide solutions, and ensure accuracy of all aspects of client set-up.  You will remain engaged with clients throughout the implementation clearly communicating priorities and timelines with members of the client project team.  You will collaborate with various departments such as sales, service, integration, and operations.

• 1-2 years of experience working in a Business-to-Business client service/customer service interface or systems integration environment
• Basic project management skills

A college degree is great but not required. What's more important is having the skills to do the job.

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. 
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.