Assisted Living Surveyor / Generalist

Dept of Health and Human Services

Health Service Regulation

Facility Compliance Consultant I (NS)

60054109

NC15

The Facility Compliance Consultant (Surveyor) conducts regulatory inspections of licensed adult care homes and overnight respite programs to determine compliance with state requirements. The position works both independently and as part of an interdisciplinary healthcare team to evaluate facility practices, document findings, and provide technical assistance to providers and county Department of Social Services (DSS) staff.

Work involves extensive communication with facilities, staff, and the public to support regulatory oversight and ensure adherence to licensure rules and statutes. This home‑based position is located in the Eastern Region of North Carolina and requires frequent fieldwork, regional travel, and occasional overnight stays based on inspection schedules. Travel may involve the use of a state vehicle, rental vehicle, or personal vehicle with reimbursement at established state rates.



Key Duties Include:
– Conducting on‑site inspections of licensed adult care homes and overnight respite programs to assess compliance with state licensure rules and statutes.

– Evaluating facility operations, resident care practices, and environmental conditions to determine regulatory compliance.

– Analyzing survey findings and documenting results in a clear, legally defensible manner, including identifying deficiencies when applicable.

– Investigating concerns or issues raised by facilities, staff, DSS personnel, or the public as part of regulatory oversight activities.

– Providing technical assistance to adult care home providers and potential operators regarding licensing requirements and best practices.

– Offering regulatory guidance and support to county DSS staff involved in oversight of adult care homes.

– Preparing written correspondence, reports, and documentation related to survey results, compliance issues, and technical‑assistance activities.

– Communicating effectively with facility staff, interdisciplinary team members, community partners, and the public throughout the inspection and review process.

– Coordinating regional travel, scheduling inspections, and completing fieldwork requiring frequent day travel and occasional overnight stays.

– Maintaining accurate records and completing survey activities in accordance with state procedures and established timelines.

Tresha Walker