Seasonal Christmas Tree Sales / Customer Service

Description

The sales associate embodies Zamzow's mission to provide "service beyond customer expectations" by providing a customer friendly environment, including greeting and acknowledging every customer on the Christmas Tree Lot, maintaining outstanding standards, trimming the base of the tree and loading in the customer's vehicle S

• Customer focus: Makes customers the first priority, actively seeks out customers, greets all customers, offers assistance; able to develop and maintain a strong return customer base
• Product knowledge: High level of knowledge of products, services, and procedures
• Problem solving: Seeks to fully understand the customers' needs, provides customer with the best solution, contacts other associates/ leaders as needed until customer's need is met
• Respect: treats customers in a sincere, appreciative manner
• Communication: Strong communication skills, both written and verbal, to effectively work with customers and employees

Required education and experience:

• High school diploma or GED
• 1-3 years of sales experience: assisting customers with purchases and using selling techniques (add-ons, upselling, etc.)