Surveyor – Acute Health Facilities

.

Department of Health and Human Services (DHHS)

Social Services Program Specialist II

Opening Date: November 4, 2026

Closing Date: November 18, 2026

Job Class Code: 5093

Grade: 25 (Supervisory)

Salary: $61,193.60 - $86,403.20 per year*

*This is inclusive of a 2.00% recruitment and retention stipend

Position Number: 02031-1081

Location: Lewiston, Portland, Augusta, Bangor

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

We are looking for a professional who thrives in a team environment, yet works well independently, to support the Department of Health and Human Service’s mission to promote health and safety for all Maine people.

What can you expect to do as a Survey Team Coordinator?

•        Coordinate a team of surveyors as you conduct inspections and investigate complaint allegations in acute-level providers such as hospitals, hospices, ambulatory surgical centers, and others;

•        Interview complainants and witnesses to obtain information regarding complaint allegations;

•        Perform record reviews and observations in facilities;

•        Write reports known as “Statements of Deficiencies,” which outline the rules/regulations that the facility failed to follow;

•        Assist your team members to ensure Statements of Deficiencies comply with the requirements set by the Centers for Medicare and Medicaid Services (“CMS”);

•        Participate in training, including mandatory online training required by CMS;

•        Ensure that facilities comply with both federal and State licensing requirements

This position does not perform any supervisory duties.

This position does require statewide travel and occasional overnight stays; in addition, it may be necessary to conduct occasional early morning, night, or weekend survey work.

Minimum Qualifications:

An eight (8) year combination of education and/or professional experience in a health care setting.

Preferred candidates will ALSO have:

•        Experience providing care or services to patients in hospitals;

•        Experience working in ambulatory surgical centers; home health care agencies, dialysis facilities or hospices;

•        Demonstrated excellent verbal and written communication skills; and

•        A demonstrated knowledge of federal and state regulatory requirements for acute healthcare facilities

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Agency information: 

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The mission of the Division of Licensing and Certification is to ensure Maine’s citizens receive quality and effective health care and social services by developing and applying regulatory standards that help people have safe and appropriate outcomes.

Application Information:

For questions about this position, please contact Matthew Kelly, RN – Program Manager Acute Care at Matthew.J.Kelly@Maine.gov

Please submit all documents or files in PDF or Word format.

To request a paper application, please contact Mandy.Hernandez@Maine.gov

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value). 
• Retirement Plan – The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

.