Marketing & Communications Manager

Hello Garage, a Thrasher Group company, is seeking a hands-on Marketing & Communications Manager who thrives in a fast-paced environment and takes ownership of getting things done. In this role, you will lead the day-to-day execution of marketing and communications initiatives that strengthen our brand, generate qualified leads, and support business growth.
 

You will manage campaigns, coordinate internal and external communications, oversee marketing activities, and work with vendors and cross-functional teams to bring ideas to life. You will also lead and develop your team through clear expectations, coaching, and accountability while embodying our purpose, mission, and values.
 

This is an opportunity for a motivated leader who enjoys balancing people leadership with hands-on execution and making a measurable impact on the growth of Hello Garage.

• Lead with purpose by setting clear expectations, aligning the team around priorities, and living out our purpose, mission, and values through daily leadership.
• Lead and develop people through regular coaching, feedback, recognition, and accountability that builds trust and strengthens individual and team performance.
• Execute marketing initiatives by coordinating and delivering branding, lead generation, seasonal, and nurture campaigns that drive website traffic and generate qualified leads.
• Manage communications by developing and delivering internal and external communications that keep employees, customers, and other audiences informed and engaged.
• Oversee content and brand consistency across Hello Garage's social media channels, websites, hub, newsletters, blogs, and other marketing materials.
• Monitor marketing performance by tracking campaign results, reviewing key metrics, identifying opportunities for improvement, and communicating performance updates to leadership.
• Coordinate vendor relationships by managing day-to-day vendor communication, monitoring deliverables, tracking performance against established KPIs, and addressing issues to ensure expectations are met.
• Ensure execution and accountability by keeping marketing projects and initiatives on track, following established processes, and ensuring work is completed accurately and on time.
• Collaborate across teams by partnering with internal stakeholders and external vendors to coordinate marketing and communications efforts that support Hello Garage's business needs.
• Own the work by taking initiative, solving problems, managing competing priorities, and following through on commitments without waiting to be directed at every step.
• Contribute to continuous improvement by identifying opportunities to improve marketing execution, communication, processes, and overall team performance.
• Drive customer lead generation by executing campaigns and initiatives that generate qualified leads, increase lead volume, and support business growth.

• Leadership or people management experience strongly preferred, with the ability to coach, develop, and hold team members accountable.
• Experience in marketing, communications, brand management, or a related field.
• Strong organizational and project management skills, with the ability to manage multiple initiatives and deadlines simultaneously.
• Experience coordinating marketing campaigns, content, communications, or other marketing initiatives from planning through execution.
• Strong written and verbal communication skills, with the ability to communicate effectively across different audiences.
• Ability to monitor performance metrics, evaluate results, and identify opportunities to improve execution.
• Experience managing vendor relationships, coordinating deliverables, and holding partners accountable to expectations.
• A hands-on leadership style with a bias for action and the ability to balance team leadership with individual execution.
• Strong problem-solving skills, adaptability, and the ability to work through challenges in a fast-paced environment.
• A team-first mindset that demonstrates ownership, accountability, and a willingness to step outside normal responsibilities when needed.
• Pre-employment screening includes, but isn't limited to, motor vehicle record and felony/misdemeanor background check.