Intake Specialist

Johns Hopkins Intrastaff connects professionals with flexible temporary opportunities across clinical, allied health, administrative, IT, and other fields. With full-time, part-time, per diem, and long-term assignments, you can enjoy the flexibility of temporary work while benefiting from the support and resources of a world-renowned health system.

Johns Hopkins Health System in Dundalk, MD is hiring for a Intake Specialist.

• Monday- Friday
• 8:30am-5:00pm
• Potentially 1 hybrid day per week

• $18.50 - $19.00 per hour

Responsibilities 

• Receives and routes electronic documents within the HME system, supporting internal and external customers through timely and accurate document handling.
• Coordinates receipt and routing for retention in the electronic record.
• Success includes timely review of the Admin worklist, accurate document and batch routing, and timely assignment of unfiled documents.
• Oversee the paperless workflow system by reviewing the Admin worklist in a timely manner.
• Ensure non-HME files are routed within JHHCG.
• Monitor system operability and alert appropriate parties when work is not received in a timely manner.
• Receive, review, route, and update electronic documents.
• Assign documents appropriately to the Document Batch area.
• Index assigned document batches accurately and review them for hand-off to the next area.
• Assign unfiled documents in a timely manner, maintaining business hours and a minimum 15-minute lag for review and update.
• Flexibly support other pre-confirmation work needs.
• When applicable, identify multiple-patient requests and use Easy Sort to separate files to the patient level.
• Ensure documents are routed at the patient level when applicable.

• High school diploma or equivalent.
• Computer data-entry experience and multi-screen computer navigation.
• Ability to multitask, prioritize work, meet deadlines, and enter data accurately.
• Detail-oriented and organized.
• Medical terminology for the homecare field is required.
• Customer-friendly, professional, and respectful approach.
• Durable medical equipment (DME) experience is preferred.
• Experience with BrightTree and Parachute is preferred.
• Ability to communicate with providers and gather additional information.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.