Third-Party Logistics (3PL) Partner Manager - Jumia (Full Time)

Ghanamid

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Quick Summary

Key Responsibilities

Operations & Partner Governance: Oversee daily operations across our third-party logistics network,

Technical Tools

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Responsibilities

~1 min read

Operations & Partner Governance: Oversee daily operations across our third-party logistics network, leading monthly and quarterly business reviews (MBRs/QBRs) to drive partner accountability and high service standards.
Performance & KPI Management: Track and optimize core fulfillment metrics - including on-time fulfillment, inventory accuracy, labor productivity per unit/hour, and safety compliance.
Financial & Billing Oversight: Manage annual operational budgets, audit 3PL invoices for accuracy, and investigate chargebacks to maintain tight cost controls.
Continuous Improvement & Lean Practices: Spearhead lean initiatives and workflow improvements across 3PL facilities to reduce operational bottlenecks and eliminate process waste.
Cross-Functional & Vendor Leadership: Partner with internal supply chain, transport, and commercial stakeholders while directly driving performance evaluation, training, and operational alignment for 3PL partner teams.
Compliance & Business Continuity: Ensure all partner facilities comply with regulatory and corporate safety policies while executing robust business continuity and sustainability plans.

Educational Background: Bachelor’s or advanced degree in Supply Chain Management, Logistics, Operations, or equivalent practical experience.
Domain Expertise: Proven track record in logistics or warehousing operations (Distribution Center/WMS planning, inbound freight, inventory flow, or supply chain analytics).
Execution & Productivity: Experience managing cross-functional projects, with a strong grasp of structured productivity frameworks (such as Work Breakdown Structures/WBS).
Leadership & Influence: Strong vendor management capability with the gravitas to lead, coach, and influence external operational teams.
Communication & Stakeholder Management: Exceptional written and presentation skills, comfortable facilitating group reviews and communicating data-driven insights to senior leadership.
Tool Proficiency: Advanced working knowledge of MS Office (Excel, PowerPoint) and Google Workspace (Sheets, Docs, Drive).

We Offer:

A unique experience in an entrepreneurial, yet structured environment
A unique opportunity of having strong impact in building the African e-commerce sector
The opportunity to become part of a highly professional and dynamic team
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

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