Staff, Data Quality

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.  This is more than a strategic shift.  It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Quality Assurance Associate supports data quality risk controls by performing routine reviews of critical member data to ensure accuracy and completeness. This role executes established sampling and validation procedures, identifies discrepancies, and escalates issues for resolution. The associate maintains clear documentation of review activities to support audit requirements and control effectiveness. Through consistent and detail-oriented execution, this role helps ensure the integrity of key data inputs.

• High school diploma or associate degree required; bachelor’s degree -preferred

• 0+ years of experience in data entry, quality assurance, operations, or administrative support
• Experience working with structured processes, checklists, or standardized procedures preferred
• Exposure to regulated environments or audit processes is a plus but not requirement

• Strong attention to detail and accuracy
• Ability to follow defined procedures and maintain consistency in repetitive tasks
• Basic proficiency in Microsoft Excel and data entry systems
• Good organizational and documentation skills
• Clear written and verbal communication for issue escalation

• No Certifications listed for this job.

• Experience reviewing or validating data
• Familiarity with quality control or audit processes
• Experience in financial services, healthcare, or other data-sensitive industries

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Minimum:

Your contribution matters and it’s recognized.  You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers.  Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) 

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.