I2C DS Collection & Dispute Mgmt Team Lead

India·Mumbailead

Other

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Quick Summary

Key Responsibilities

Collections & Accounts Receivable Management Own strategic management of customer collections and open receivables for complex and high‑value accounts through proactive engagement, negotiation,

Requirements Summary

Education: A minimum of a bachelor’s level degree or equivalent is required, preferably in accounting, finance, or related business discipline. CPA, CMA,

Technical Tools

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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Finance

AP/AR

People Leader

Mumbai, India

DePuy Synthes is recruiting for a I2C DS Collection & Dispute Mgmt Team Lead, located in Maharashtra, India.

“Reimagine the possibilities” at Johnson and Johnson Global Finance! We live this motto every day by creating game-changing business solutions for the world’s largest and most broadly-based healthcare company.

As a member of our Global Finance team, you will have exclusive access to a network of financial professionals located in over 60 countries. This new network will help you build on your current skills and explore opportunities to grow your career in J&J.

At J&J Global Finance, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience. We are proud to be an equal opportunity employer.

This role will be part of the Global Services Finance team in the Invoice to Cash process area. The Global Services Finance organization provides best-in-class, cost-effective financial services, and compliance—in a J&J way—to our Operating Companies around the world.

ITC Collections & Dispute Management Team Lead - is responsible for managing and overseeing end to end service delivery in the Invoice to Cash Collection and dispute function for specific business MRCs and markets

Responsibilities

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4-6 years of relevant work experience

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Has an End-to-end Invoice to Cash process experience (Cash Applications, Credit Management, Collections/Dispute Management), with extensive expertise in the latter (Collections/Dispute Management) and preferably in the same Industry as J&J – Healthcare/Pharma – Preferred.

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Strong customer engagement skills (including ability to manage difficult customers) for both internal and external stakeholders.

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Capable of shaping and defining solutions and strategies for customer portfolios

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Advanced Negotiation and communication skills

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Able to support and prepare foundational analysis for evidence-based decision making.

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Present results and strategies to senior leadership.

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Change Management Skills preferred

Requirements

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Nice to Have

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Accounting, Accounts Payable (AP), Accounts Receivable (AR), Analytical Reasoning, Consulting, Detail-Oriented, Developing Others, Execution Focus, Financial Analysis, Financial Recordkeeping, Financial Reports, Financial Risk Management (FRM), Inclusive Leadership, Leadership, Multi Currency Accounting, Numerically Savvy, Process Optimization, Process Oriented