Full Stack Architect - Data & AI (Customer Domain)

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Design, describe, and manage solution engineering in relation to capabilities of assigned Journeys and Platforms through the end-to-end lifecycle (i.e., frontend, backend, database and debugging of applications or sites). 

Use knowledge of business acumen and technical expertise to play a lead role in shaping the technical vision to create complex distributed solutions, technical designs, and integrations.

• Apply a multi-disciplined expertise with database, application, client tiers, layering of software, build, test and deploy strategies in order to create the overall design of software (including applications, infrastructure, middleware) and guide how the sub-components are developed by different teams
• Elevate focus on applications and data as differentiators for the customer experience, anchored in sound foundational elements of Infrastructure and Platforms
• Advise on suitability of technology stacks to define principles / key constraints for solution components; rallies the team around these principles to determine security / scalability approach, and impact assessments for future design
• Drive continual upgrading and grounds the team in assessing practical program concerns to innovate on both server-side and user-side features as technologies / platforms expand to reduce technology debt and build resilient solutions
• Lead code reviews to create and test prototypes to assess viability of approaches. Uses configuration management and integration / build automation tools to lead and deploy code, gather proof points for developers to build on, navigate around complexities based on a clear understanding of the vision across the technology stacks and provide critical suggestions for fixes and improvements on the integration

• Set service-level objectives (SLO) and exercise key decision rights of the FSA role
• Focus on reliability, scalability, and the development of the architectural infrastructure; including highly complex and scalable systems​
• Develops observability standards to ensure that production systems operate under known conditions and transparently provides these measurements to anticipate when errors or failures can arise.
• Lead interaction with governance and control groups, (e.g. regulatory / operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues related to architectural technology and tools
• Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for significant and complex situations
• Monitor and report on the status of the products / projects and applications within assigned product, ensuring projects are compliant with technology domain architecture, and designs / operates processes to provide ongoing review of in-progress activity against technology architecture and development standards
• Foresee architectural issues / gaps and identifies emerging industry trends to recommend value-added architectural improvements that will alleviate technology debt and build resilient solutions

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide thought leadership and/ or industry knowledge for quality engineering best practices and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities

• Seasoned individual contributor role with expert knowledge of specific enterprise and/or functional domain(s) and a demonstrated track record working with a broad range of architecture frameworks, technology, tools, processes and procedures
• Exceptional collaboration, communication and client-facing skills
• Big-picture thinker, with ability to anticipate architectural gaps and identify emerging trends through both advanced business acumen and highly specialized technical knowledge of TD and its applications, programming languages, industry best practices, Bank standards, infrastructure and architectural design / solutions
• Architect assigned to work autonomously on high profile, complex and/or high-risk technology projects with significant impact to the organization

• Undergraduate degree or Technical Certificate (Graduate degree preferred)
• 10+ years of experience as either a solutions architect, integration architect, application architect, or enterprise architect (Customer Data domain an asset)
• Extensive knowledge of n-Tier architectures, frameworks, and the ability to produce conceptual & logical reference architectures. Ability to create Technology strategy artifacts is an asset.
• Experience is creating Current and Future state architecture diagrams & overall Architecture Blueprints
• Experience is assessing and evaluating products, platforms & technologies around customer management, Master Data Management (MDM in the Customer/Party domain) & Customer C360
• Experience with Architecting Master Data Management (MDM) / Customer 360 solutions, with knowledge of customer data models in various industries (Banking, wealth management & insurance)
• Ability to design and define the various integration patterns for APIs and Realtime Events around operational customer repositories.
• Working knowledge of Informatica MDM, Azure Cloud & data bricks environment is an asset.
• Working knowledge of AI concepts, patterns & some tool usage (n asset).
• Experience presenting to executive audiences, senior architects, and review boards.
• Knowledge of Financial Services / Banking industry (an asset)

Soft skills:

• Effective communication skills, with the ability to present ideas & concepts to a broad audience in a clear and concise manner.
• The qualities of a self-starter (needs to be resourceful), with the ability to lead change and influence technology & business partners
• Is a self-learner and has organizational awareness (e.g. of processes, procedures, key stakeholders, and accountabilities)
• Collaboration/ Teamwork skills that will excel in a matrixed environment
• Requires minimal direction for day-to-day responsibilities.

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.