Senior Managing Director, Local FM

Job Title

Job Description

• →Set the national strategy and standards for Local FM service delivery, ensuring consistent, high-quality execution across all markets.
• →Build and manage senior-level client and stakeholder relationships at the portfolio and enterprise level, serving as an executive point of contact for national and multi-market accounts.
• →Identify, pursue, and close growth and expansion opportunities for Local FM across new and existing accounts, partnering with Asset Services leadership, C&W Brokers, and Business Development.
• →Provide leadership, coaching, and support to Regional FM Directors and local FM teams in each market, ensuring bench strength and succession within the national leadership team.
• →Establish and govern the national playbook, training curriculum, and technical standards that Regional FM Directors apply across their portfolios.
• →Represent Local FM within the broader Occupier/GOS platform, aligning national priorities on EHS compliance, technology, and subject-matter-expert resources.
• →Set national strategy for vendor sourcing and third-party service delivery, ensuring quality, compliance, and cost-effectiveness across the vendor network.
• →Ensure consistent client accounting, reporting, and service-level standards are applied and enforced across all regions and accounts.

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field; advanced degree a plus, or equivalent combination of education and experience.
• 15+ years of progressive facilities management experience, including at least 7 years in a senior or national leadership role overseeing multiple regions, portfolios, or a national account base.
• Demonstrated success driving commercial performance across a multi-market FM organization.
• Proven track record building and managing senior/executive-level client relationships, with a history of identifying and closing growth or expansion opportunities.
• Experience leading and developing a distributed leadership team (e.g., Regional FM Directors) across multiple geographies.
• Working knowledge of CMMS/work order management systems and FM technology platforms, with experience standardizing technology and processes at scale.
• Experience managing national vendor strategy, procurement, and financial reporting processes across a multi-region portfolio.
• Ability to travel nationally to support regional teams, client relationships, and growth opportunities.

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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