Piercer

Based in New York, NY, the Piercer will report to the Studio Manager and will execute piercing services within the Studio. You will be the ultimate ambassador of the brand by building and driving every aspect of the client’s experience in our Studio. 

• After passing the trial period, Piercers make $33.65/hour, plus tips
• During the trial period, Associate Piercers make $24/hour, plus tips

• Financial Acumen 
  • Embodies our performance-oriented culture by meeting and exceeding expectations and targets
  • Delivers a smooth piercing at a perpendicular angle with a gentle transition and has the ability to expertly troubleshoot in the procedure 
• Service Oriented 
  • Serves as a brand ambassador: educates clients on the unique Studs’ experience in the Piercing Room and Earbar™ through our selling cycle 
  • Delivers confident, clear, and professional communication with clients during their entire Studs’ experience 
  • Identifies and escalates client feedback to improve the overall client experience

• Decision Quality & Execution 
  • Leverages Studs’ policies and resources in decision making  
  • Balances analysis, experience, and integrity when making decisions for the overall business
• Optimizes Work Processes  
  • Be well versed in piercing operating procedures and regulations to ensure client experience and work safety standards are met 
  • Shows consistent and detailed record keeping including all maintenance, sterilized inventory and tools
  • Aids in directive execution to successfully meet deadlines

• Integrity
  • Prioritizes Studio compliance and is accountable to standard operating procedures and company policy 
  • Admits mistakes and is not afraid to escalate when help is needed 
  • Lives out our Core Values 
  • Shows consistency by providing best in class service to everyone in the Studio 
  • Provides solutions-oriented feedback and is open-minded to receiving it 

• 1 year experience with needle piercing, experience working with both internally threaded and push-pin jewelry
• Must be available to work a flexible schedule of varying days and hours, including evenings, weekends, and holidays
• Must have at least 4 days of availability, inclusive of Saturday and Sunday. Excluding approved unscheduled time away.
• Must be able to stand for 8+ hour shifts
• Must pierce a minimum 18 appointments a day
• Must be able to visually inspect ear anatomy to execute advanced piercings 
• Must be able to deliver piercings with a steady hand
• Must be able to lift 20 lbs
• Must be able to handle chemicals safely 
• Driven, creative problem solver that consistently acts with integrity and speaks up
• Owner’s mindset, with the ability to approach feedback and problems with a positive attitude.