Wellness Front Desk Receptionist

United States·Dallasmid

Front Desk AgentHospitality & Tourism

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Quick Summary

Overview

About Banner House at T Bar M For more than 50 years, T Bar M has been one of the nation's most respected racquet sports clubs, earning a reputation for championship tennis, exceptional programming,

Technical Tools

Front Desk AgentHospitality & Tourism

About the Role

~1 min read

Responsibilities

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→Greet patients and assist with check-in and check-out processes.
→Schedule, confirm, and coordinate appointments for multiple providers.
→Collect and verify insurance details; process co-pays and self-pay balances.
→Maintain and update electronic health records (EHR) with accuracy.
→Answer and route calls, take detailed messages, and handle patient inquiries.
→Prepare and organize patient charts and required forms for appointments.
→Manage inboxes and daily messages ("Praxis") in the EHR system.
→Support clinical staff by coordinating patient flow and documentation
→Maintain a clean, organized, and professional front office and waiting area.
→Secure cash drawers, lock office areas, and follow all closing procedures at day's end.

Requirements

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2+ year of experience as a Front Desk Receptionist or in a healthcare front office.
Knowledge of medical terminology, insurance verification, and patient billing.
Proficiency in EHR systems and basic computer applications (Microsoft Office Suite).
Excellent communication and multitasking skills with a high level of professionalism.
Strong attention to detail and ability to work efficiently under pressure.
Commitment to maintaining confidentiality and adhering to HIPPA standards.